I have a JVC GZ-MG465BU Everio Camcorder. I turned on my camera and received the error message Video management file is broken to record/playback. I clicked ok to recover. It looked as though the files were recovered because the recording clock was where it was the last time I used the camera (around 8 hours). When I recorded a brief 2 minute video, the clock was back to around the original time (around 14 hrs). The only video now on the camera is the 2 minute spot. How can I get these videos back? Do I need to send to JVC?

Hi,

This is a common problem.Try connecting the old camcorder to your computer via firewire and turn it on. Look in the 'My Computer' file for the camcorder as an external storage device. If it shows up there you can simply copy the files to a temporary directory on your computer and view them with Windows Media Player.If the problem does not resolve, you need to send the unit to JVC repair center. Apparently, repair requires reformatting the hard drive which means they will have to attempt recovering all the files currently on the hard drive.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!