I have had my new iphone for 5 days now, last night i was listening to music via the headphones whilst in work and my partner rang, i took the headphones out but i couldnt hear her when i answered and she couldnt hear me, i put the headphones back in to ring her back and have her on speaker phone and it worked. Even with the headphones out the icon displays the headphone symbol in the middle of the screen. I cant even listen to music through the normal phone speaker, it has to be through the headphones.What has happened? Please can you help?
Kind regards
Angharad
OK, play music and try to plug and unplug several times.
if sound heard form phone just leave.
otherwise get replaced the headphone socket.
Yea it sounds like the headphone have a sync problem. what you can do i go the Apple store and they should help you out they will swap your headphones and then it should work.
Thank you,
Apple Care Technical Support
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