Conference call when connected to other internal lines

This will depend upon whether your Polycom is connected to a PBX system or using a public landline. If using the Polycom through a PBX you may need to consult the system admin as you will often need to enter a 'conference code' before you dial the second party ie.

1. Dial the first party and ask them to hold
2. Press the Flash key
3. Dial the conference code for your system ie. #46
4. Dial the next party and ask them to hold
5. Press the Flash key twice and all parties are joined.

If you are using a public landline (ie. home phone line) then you will be limited to the conference services that your phone company provide and these are usually also accessed via a code. There are also conferencing services that for a fee you can dial into and follow the prompts to austomatically arrange your conference call.

To make a conference call, place your first caller on hold, call your second party (either internal or external) press your conference button or feature 3, and press the line of the person you originally placed on hold

Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]

• Establish a conference call between yourself and two other parties.

1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press [Feature] [3].
5. Press the line or intercom button of the first held call.
6. Press [Rls] to end the conference call

• To remove yourself from a conference permanently (unsupervised conference):

• Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
• To put a conference on hold:
• Press [Hold]. The other two callers can still talk to each other.
• To split a conference:
• Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
• To disconnect one party:
• Press the line or intercom button of the caller you want to disconnect, then press [Rls].
• Press the line or intercom button of the remaining caller to resume your conversation.
• To independently hold two calls:
• Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.

Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]

• Establish a conference call between yourself and two other parties.

1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press [Feature] [3].
5. Press the line or intercom button of the first held call.
6. Press [Rls] to end the conference call

• To remove yourself from a conference permanently (unsupervised conference):

• Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
• To put a conference on hold:
• Press [Hold]. The other two callers can still talk to each other.
• To split a conference:
• Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
• To disconnect one party:
• Press the line or intercom button of the caller you want to disconnect, then press [Rls].
• Press the line or intercom button of the remaining caller to resume your conversation.
• To independently hold two calls:
• Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.

Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]

• Establish a conference call between yourself and two other parties.
  1. Make or answer the first call.
  2. Put the first call on hold.
  3. Make or answer the second call.
  4. After the second call is connected, press [Feature] [3].
  5. Press the line or intercom button of the first held call.
  6. Press [Rls] to end the conference call
• To remove yourself from a conference permanently (unsupervised conference):
  • Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
• To put a conference on hold:
  • Press [Hold]. The other two callers can still talk to each other.
• To split a conference:
  • Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
• To disconnect one party:
  • Press the line or intercom button of the caller you want to disconnect, then press [Rls].
  • Press the line or intercom button of the remaining caller to resume your conversation.
• To independently hold two calls:
  • Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.

To establish a conference call between yourself and two other parties.
1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press feature button then 3.
5. Press the line or intercom button of the first held call (not required on the
T7100/M7100 telephone).
6. Press Release to end the conference call.
To remove yourself from a conference permanently
(unsupervised conference):
Press feature buton then 70. The other two callers remain connected. (Some
external lines may not support this feature. See your system
administrator.)
To put a conference on hold:
Press hold. The other two callers can still talk to each other.
To split a conference:
Press the line or intercom button of one caller to consult privately while
the other caller is on hold. To re-establish the conference, press
feature button then 3.
To disconnect one party:
Press the line or intercom button of the caller you want to disconnect,
then press Release button. Press the line or intercom button of the remaining
caller to resume your conversation.

Conference [Feature] [3]

• Establish a conference call between yourself and two other parties.

1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press [Feature] [3].
5. Press the line or intercom button of the first held call.
6. Press [Rls] to end the conference call

• To remove yourself from a conference permanently (unsupervised conference):

• Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)

With a call in progress, press CONFERENCE, dial the internal or external number (you may have to dial 9), then press CONFERENCE again. This will join the three together.
Note: for two external calls, your extension must have the ability to access more than one outside line.

With a call in progress, press CONFERENCE, dial the internal or external number (you may have to dial 9), then press CONFERENCE again. This will join the three together.
Note: for two external calls, your extension must have the ability to access more than one outside line.