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Posted on Feb 03, 2011
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We have a new KXTES824 which we are setting up here with a mix of KXT7730 and SLT phones. We've done this before without incident but have an odd problem. We have a single phone connected (PT) and incoming calls ring once then disconnect. If you turn off the TES824 and stick an analog phone in the BT socket then all is well. Any thoughts? Thanks! Ian

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Carl Navarro

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  • Panasonic Master 2,460 Answers
  • Posted on Feb 03, 2011
Carl Navarro
Panasonic Master
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Joined: Aug 23, 2008
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One of the ports is shorted or you have the DISA turned on. Start by dialing each extension 101-1xx on the 824 and make sure that none of them are tripping the ring. You'll probably find that one of the ports is bad, the wiring is bad, or there is a programming issue. IIRC the U.K. system is not delivered with DISA, but you may have installed or turned on that feature.

Carl

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