Posted on Jul 21, 2008

Lifecam VX-3000 video is a bit jerky and sound breaks up. What can I do?

I just instaled the Lifecam VX-3000 and the picture I am viewing and sound are not in sync. The video is sometimes a bit jerky and the sounds breaks up on both sides. I've played wtih all the adjustments and cannot find a soution. Could the internet connection be the problem? I have DSL Ultra.

Anonymous Jul 21, 2008

I am using the VX-3000 for laptop and a VX-6000 on the other end. The person using the vx-6000 can see and hear everything fine, however, I cannot understand what the other person is saying because it is broken and choppy. I have tried using 3 different internet connections and they all sound horrible.
jkno Jul 21, 2008

Thanks sgatkins for your feedback. I upgraded my internet connection and there is no improvement in the audio. Does anyone have an idea why the sound breaks up on both sides?

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Anonymous

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Posted on Jul 22, 2008

Anonymous

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Joined: Jul 21, 2008

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We went back into the audio/video settings and readjusted the microphone volume (increase) on the vx-6000 and it seemed to clear it up a good bit.

Spencer

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