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Posted on Feb 02, 2011
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NEED detailed instructions on how to set up voicemail box

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Carl Navarro

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  • Panasonic Master 2,460 Answers
  • Posted on Feb 03, 2011
Carl Navarro
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You don't get detailed on a free forum, but I can suggest something. A Panasonic VM usually has the access code of 500. If you don't get an answer when you dial 500 you may not have a TVA voicemail system attached to your Key Service Unit and the following instructions won't apply.

When you dial up 500 on the intercom, the lady in the box will play something, either a "welcome" message, or a "please enter your password" or just "you have x messages". If you don't get any of that, did it get installed in the first place? Once you get there, follow the setup menus to record your greetings, name, and set a password. The access to VM is done by dialing *710x 500 # on your phone where the x is a condition 2/3/4/5. See your user's guide for condition or just try it and look at the display for ALL/BUSY/NO ANSWER and B-NA.
If your voice mail box does not exist, the system owner can add a mailbox from the 999 admin mailbox.

If you have an internal voice mail system, it uses 591 and 592 codes to set up.

Carl

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Go back to your vendor and get the password for mailbox 999 and the instructions to log into it.

The mailbox exists or it wouldn't ask for a password (they're assigned by default), so you need to go to mailbox 999 and chose option 6 1 3 which is mailbox administration reset password. That will clear the password and you can log into the voice mail automatically from the extension by dialing the voice mail access code.

Post back if you have any problems.

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