The G12's have a common problem for this. If you just recently bought it, take it back to the store. If you can't do that, send it to Canon under warranty since you just got it (assuming you didn't drop it or do something to cause it). If Canon won't cover it, go to this site: www.camerasandparts.com They just service the Canons exclusively and they will do a correction to the G12 so this problem doesn't keep happening. They do the repair with parts included, service the camera, do the correction in the camera and cover shipping back. With them, it's only $89 which is nice. If you're under warranty and it's going to be free, send it to Canon instead. If you're going to have to pay, use the site I gave you. They do excellent work on these plus you'll get that correction done with the repair. Best of luck with the problem.
Hi Sue,
On the back of the camera, on the lower right, below the round Control Dial, there are two buttons, DISP and MENU.
Turn the camera on, then press the DISP button. Press it once and the camera should display an image of the picture you will be taking. Press it again, and the camera will add some additional information to the image. Press it a third time, and the camera will turn off the display.
I suspect this is the current camera state. Try pressing the DISP button, and see if this doesn't fix your problem.
Regards,
-- bob
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I have done that but it doesn't work. I get the icons on the black screen but it takes no photo.
Please help "us"
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