I wonder if there is a blockage or an air lock in the water feed. Can you disconnect the feed and get someone to blow down the end of the tube connected to the fridge as you press the switch?While disconnected also make sure that there is a flowing supply out of the feed pipe At least you'll have some fun and you might get nearer finding the fault! Isnt it obvious whether the inlet valve is opening, surely you can hear it working?
let us know how you get on
Is that worth a vote?
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