Problem I have new machine its been working well past few days. but today i noticed water is dripping to the floor and not collecting in the water container whats the problem

I have a duracraft DD-TEC16E I have had this for 12 months and has been working perfectly until today , I have noticed the water is not all collecting in the tank it's leaking on the floor . Any possible solution please?

dehums remove humidity from air inside unit the evaporator sits in drain pan , drain pan has some sort of line or tube witch leeds to the internal collection or bucket thats what you slide out and empty when its full , ther is some sort of sensor or float switch that lets you know wen full make sure unit is draining properly inernaly and full system is working properly

This could be from a couple things, first is that as units get a little older, the drains and pans start to clog because as your removing water from the air, your also removing dirt. Sometimes this dirt builds up on the bottom of the pan and over time, it clogs the drain. This will allow the pan to overflow and spill over on the side that has the lowest spot. One way to tell is to shim up the back about an 1/8th or an inch. If it leaks from the front now, your drain is clogged. If it drains fine and the drip in the back goes away, you have corrosion in your pan and you'll need to take it apart an clean it, aluminum tape it, and silicone it to get back to full operation.

When you pull the tank out and look on top-right of the underside of the machine, (image being on top of the tank while it's sitting in the dehumidifier), can you see the nozzle properly sitting there? Imagining that the collection tank is inside of the machine, the water should be dripping directly out of that nozzle, into the tank. Also make sure that nothing is attached to that nozzle, cause the water to be redirected elsewhere.

Hello my name is Heath it will be my pleasure to assist you. The problem with the unit is it could have a plugged up coil or there is not enough moisture in the air to collect a noticeable amount of water. It may be collecting water but it could be boiling off before its collected in the drip pan.

A dehumidifier is basically a cooler. The condenser coil on the outside should feel cold to the touch usually around 34 to 38 degrees, as air passes over the coils they collect the humidity in the air and it then drips down into a collector tray. If the coil does not feel cold it is ether a bad control switch not letting the cooler (compressor) turn on, low on freon, or burned out compressor

You should clean off the condensor coils with a vaccum and soft brush. Also, check up inside the area where the condensate drips into the collection reservoir (or goes directly into a hose attachment discharge) to see if something is partially obstructing the water flow and is dripping onto the floor, etc.

You might find that you've got some buildup of dust, dirt, and some other gunk that is mis-directing the water (condesate) that the dehumidifier is drawing out of the air.

Lastly, check the unit to see if it's level, but frankly, I highly doubt that's the issue, based on the 5+ years of good working service for you.

So long as the unit is still running and keeping the humidity in check, (if the above steps don't resolve the issue), I'd continue using it until it finally quits running, but I'd put a plastic boot/shoe mat under it to catch the small puddles of water.

The dehumidifier should draw the small puddles, so it'd be less expensive to get a $4 boot mat than dropping another $240+ for a new unit, as your's seems to be working fine, aside from the occaissional puddle issue.

Hope you find this Very Helpful and best regards!

the collector base under the tubes just collects water and drips it through a hole into the water bucket. there must be a loose hose(if it has one) or the base collector or bucket has a crack, as they usually are plastic. also if the unit is sitting on a very uneven floor this will happen

I think that there is a 90 degree bend in the outlet on the bottom right front side of the collection tray that gets pluged with dirt, line etc. You can see this when you remove the collection container from the unit. I used a small piece of wire to clean out the hole and now the water goes into the tank and not onto the floor.

Check the fitting where you connect the drain hose to. It may have a plastic seal that must be cleared out in order to use the hose drain. The plastic seal can be easily punched out.