My cd/dvd rom will not read cd's. i checked the driver and it says it is working. what can I do next?

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
or it could be a dirty lens on the dvd rom you might use some liquid lens cleaner

Hope this helps

try dowloading drivers from lgs support site

Check the "MASTER" and "SLAVE" setting for your CD ROM Drive, some drives works only on MASTER.

may be it's only a DVD ROM drive not a combo,
you will need a combo to read both DVD and CD
if it was reading CDs earlier then the CDs might have scratch in them, try with new CD.
did u make changes to the cables inside, if you did check if the cabels are connected properly to the drive

You must determine if the problem is the media you are using (CD, DVD) or the drive itself. (CD/DVD Rom)
First see if the driver is installed for the CD/DVD ROM by Right clicking My Computer and choosing Properties, Hardware, Device Manager. Clikc the plus sign next to DVD/CD Rom Drives to see if there is a yellow exclamation point, or question mark. This means you need to install the correct driver. If there are no yellow exclamation marks or question marks your driver is installed properly.
Next try playing difffernt CD's to see if any of them work. Confirm they are good CD's by playing them on another device, then try them on your Compaq. If the Cd's play on another device you may possibly be experiencing read errors on the CD/DVD Rom drive. Try using a CD Laser Cleaner that will clean the laser head of the CD /DVD Rom. it looks like a CD with small brushes on the music side. This may solve a read error problem. if that does not solve your problem you may need to replace the CD/DVD Rom drive.

first reload you cd rom drivers then shutdown and, restart check your cd rom

Hi there.
It sounds like the drivers could be bad or the lens has gone.
This can be a common problem with vista loosing the CD/DVD drives.
Do this >>>>>> right click on "computer" and select "manage" from the sub menu, then select "device manager" from the left hand side, it will generate a list of devices, look down the list for CD/DVD and click on the + icon next to it, from the drop down list right click and uninstall, restart the PC and let vista re-install the drivers for you, then try to use the CD/DVD.
If this does not work please post back.

Good luck and thanks for using FixYa!!

Hi there. You may need to re-install your drives.

Open Device Manager, click the + sign next to DVD/CD-ROM drives. Right-click on the drive and choose Uninstall Driver. Shut down your system, and restart. When Windows starts it will detect the new hardware and install the software for it.

Also, try uninstalling your burning software, restart, and re-install. It may be that the software has got corrupt.

Hope they work, and let me know if they do or don't.

Thank you

Tim

Try deleting it in the device manager and then reboot your computer to see if it will detect it, then when it asks, point it to the driver.

GO TO CONTROL PANNEL
SYSTEMS
HARDWARE
DEVICE MANAGER
CLICK DEVICE MANAGER(WINDOW)
EXPAND CD /DVD ROM DRIVES
RIGHT CLICK ON SELECTED DVD/CD DRIVE
SELECT PROPERTIES

1.SELCT DRIVER ( CLICK UPDATE DRIVER)
2.CHECK DVD REGION CODE.
3.UN-INSTALL DRIVER
4. REINSTALL DRIVER AGAIN(AFTER STEP 3)

OR
IN DEVICE MANAGER RIGHT CLIVK DVDCD ROM DRIVE
UN-INSTALL DRIVER

OK

REBOOT COMPUTER

ADD HARDWARE(CONTROL PANNEL)
IT WILL PROPMPT FOR INSTALLATION OF DRIVER
SAY OK.
PROCEED WITH WINDOW INSTRUCTIONS
DVD/CD ROM DRIVER WILL GET INSTALLED AFRESH.


HOPE IT WORKS.