Kenmore Elite Smart Wash Quietpak 9 failed to complete cycle. The door is locked and will not open. The machine will not drain and wet clothes are inside. Error code displayed DLF. What do I do to get the clothes out and what is the cycle problem?

There should be a button on the control panel that says "open door" you need to push that button and wait for the washer to shut off before you open the door. Try pushing that button to see if that resets. My guess is that you broke the safety latch when you opened the door and it will need repair.

In top load washers, if the machine goes through the cycles and then just stops at the spin cycle and leaves you with no noise and a tub full of water more than likely the lid switch is bad and not completing the circuit for cycle to continue. This is a safety precaution to prevent injury by reaching in the machine while at high speed spin. If the machine is getting to the spin cycle and still turning slowly but not draining the water, the pump is probably the culprit, either being locked up or in most cases something like a sock, etc. is stuck in it preventing it from turning. This is usually indicated by a humming sound during the spin/drain section with no water draining.In top load washers, if the machine goes through the cycles and then just stops at the spin cycle and leaves you with no noise and a tub full of water more than likely the lid switch is bad and not completing the circuit for cycle to continue. This is a safety precaution to prevent injury by reaching in the machine while at high speed spin. You can usually look and visually see the spot where the switch should be and if damaged. How to repair :
1) Unplug the machine. 2) At the head, or control panel, find the two screws that hold it to the case. Some are on the left and right front lower corners of the panel, and some are vertical facing s on the rear left and right side. Also on some models they are in the front but you have to pull the end caps off the sides of the control panel. 3) Remove the 2 screws and then pull the panel from the lower part of it towards you and roll it backwards. 4) Disconnect the lid switch connection in the the middle where the two grey wires and the green wire block connects to the body of the machine, usually near the middle under the panel. 5) with a flathead screwdriver pop out the two brass retainer clips on the right and left side. 6) Open the lid slightly where you can grab the case, not the tub, just the case, and pull forward and surprise!!! You just took the complete top, sides and front of the machine off. The lid switch will be attached to this portion so located it, remove the two screws that hold it in place, under the lid, and swap out with a new one. This is a cheap repair, just take your time and you'll be fine.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

Hi,

The error you have is due to a failure in the door latch mechanism. There is a way to manually open the door if you are a little handy I can send you some instructions, it requires pulling the lower panel off (3 screws).

Let me know if you want me to help on this.

Phil

I'm not solving the problem, but just wanted to say I have the same problem for the same dryer

121 MINUTES USUALLY DRAIN CYCLE PLZ REMOVE 3 BOTTOM PANEL SCREWS 7 MM SCREWS, TO OPEN DOOR SLIDE RIGHT HAND TOWARDS DOOR LOCK ,THERE WILL BE A SMALL LEVER TOO PULL DOWN ,NOW ITS OPEN,,, SINCE U HAVE BOTTOM PANEL OFF PUMP IS RIGHT IN FRONT REMOVE PLASTIC HOUSING CLOCKWISE ,,,REMEMEBER HOLD 3 GALLONS OF WATER STILL ,HAVE BUCKET READY ,NOW CLEAN OUT PUMP AND DEBRIS ,, CLOSE IT UP SHOULD BE FINE NO MORE PROBLEMS ,,,,,

THE WATER VALVE IN THE WASHER HAS TO BE REPLACED THE COST OF THE WATER VALVE IS ABOUT $25.00

Our washer is flashing a F21 and it never finishes the load there is always water left.. what can we do to fix it?

Try unplugging the washer for at 30 minutes to reset the computer, first. If this proves unsuccessful, you can retrieve you clothes by using the manual release. The following link explains how:

http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

Once you retrieve your clothes, try running diagnostics on it. You can envoke the diagnostic sequence by selecting DRAIN/SPIN, NO/SPIN and then pressing any button under OPTIONS 4 times (must be the same button). The display should go to "C00" as the washer begins a sequence of tests that checks the fill functions, door lock, dispenser functions, motor speed, spin and drain. Allow the washer to run through the entire sequence and shut off. If anything is wrong an error code should be generated. Hopefully, all you had was a minor glitch. Let me know how things turn out. I hope this helps you.

After the complete wash cycle is finished, the clothes are still soaking wet sometimes. This is not an every load problem.

Your machine won't go into spin cycle most probably because it awaits for pump to start extracting water out of the basket. If the "Door Locked" light is on th an it means that either filter, pump or drain hose are clogged (unless pump burned). Turn off machine, unplug the machine, clean the filter, check for foreign objects inside filter and pump housing and finally check/unclog the drain hose.