The f02 error code is caused when the unit control thinks there is still water in the tub after it has tried to drain. If the washer is full of soap suds it will also display an f02 error code. You will need to use only name brand HE detergent. If your washer is not draining the water out you will need to clean the pump filter. I have provided the instructions below. Run the washer in a drain and spin to ensure the pump is running. If the washer has no water and no suds the problem will be either the pressure switch or a plugged pressure hose. To check the pressure hose you will need to remove the top and remove the hose from the pressure switch.
That means the pump is not draining the washer fast enough you will need to check the pump and system hoses for debris that might be stopping it from draining fast enough. For detailed repair help on this error visit the link below:
Whirlpool Duet Washer F02 Error Code
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