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Verify that the water is leaking from the bottom of the coffee maker and not just running down the back during filling and pooling underneath. (Look under coffee maker - without lifting - to see if water droplets are hanging from bottom of unit)
Resolution:
If verified that water is leaking from bottom of coffee maker Contact Us for further assistance.
Please get the model and the date code from the bottom of the machine and contact customer serivce. Depending on the date code, there might be a seal kit available or the machine can be replaced at no cost if 3 years old or less. If it is over 3 years old and the seal kit isn't available, the machine will be replaced at a reduced price.
Well they don;t give these away for sure. Lets see if we can help you out. ? are you over filling it.This happened to me because I was reading the fill line wrong. {got new glasses} . If not may be you could try makeing less. But if only 1/2 cup comes out and no more, that wouldent indacate a leak in the tank, if there was it would all leak. Try backing off on the coffie and water, and see if it still leaks. if it does get back to me. DFD
is it the water container that leaking the best thing to do is open it maybe is a loose pipe or dry pipe connected to water container and if it the water container use 5 or 1minute epoxy cheers
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