Hi,
1. Make sure it's connect to "Audio Out" on your DirecTV box.
2. Yes, the blue light should be on while unit is on an received a signal.
3. Check a second set of audio cables, just to be sure.
4. Toggle the Auto On/Off button on the ZVOX remote.
5. Make sure you've turned up the volume via the ZVOX remote.
If all these fail, contact us at zvoxaudio.com.
Tom
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