My zen x-fi player is not recognized by my laptop, it dosent switch on when its docked into the laptop and when i switch it on it dosent open up.whats wrong and where can i fine a service centre in bahrain to fix it( if there isnt one in bahrain can u guide me to a service centre in virginia, washington) thank you

SOURCE: Wont detect Zev V plus

ok... i found a fix...
insert zen v plus install cd
exit out of autorun for cd
go to control panel
click on system
click on the hardware tab
click on device manager
click on portable devices
right click on your USB device with the yellow warning sign
go to properties
when it tells you that the drivers arent installed... go to the browse button and select your zen v plus install disk
hit ok and it will find the drivers that way...

SOURCE: Zen Media Explorer keeps saying "Player not connected"

This worked for me - My Zen player had the same 'not connected problem'

From the Start menu, select Control Panel > System. From the window that appears, select the Hardware tab and then click on Device Manager. You will find a listing for your Zen Player - probably under Portable Devices. You may well see that the entry for Zen has an exclamation mark in it - delete this entry by right clicking your mouse. Reboot your PC with the Zen player still attached and you should find that the problem is cured.

Chris

SOURCE: My Creative Zen M won't "dock"

One problem may be that the registry entry for the player is corrupted. You can find out if this is the case by opening your computer's Device Manager (this page tells how, if you're not familiar with it). Look under "Windows Portable Devices" if you have XP or "Portable Devices" if you have Vista, and you should see the name of your MP3 player.

If your player is listed in the Device Manager but has a small yellow warning sign next to it, right click on your player's name and click Properties. The Properties box may say "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)."

If this is the case, there's an easy fix, that doesn't require any messing with the registry or anything:

--Right click on your player in the Device Manager and click Uninstall
--Unplug your player from your computer when the uninstall finishes
--Plug your player back in to your computer
--Vista will automatically reinstall the driver, and your player should appear in My Computer

Unfortunately this is for Vista. I don't believe XP will reinstall the driver automatically, so you may have to install it manually from your Creative CD. Anyway, what this does is simply uninstall the corrupt driver and reinstall it. It worked for me - hopefully it helps you!

Arjun Aukta

• 110 Answers
• Posted on Aug 10, 2009

SOURCE: My zen stone mp3 player is corrupted and unreadable

Try to do a right click on the zen in My computer and seelct Format. This will wipeout everything that is there on the player and you'll need to copy stuff to it again. If you are unable to format the player then this could be a hardware failure.

SOURCE: pc will not find zen x fi when docked.

Download the latest driver from Creative Zen Website. Then follow the instructions on how to force install the driver on your system:

1. Look for the icon named "Computer" or "My Computer" and right click on it and select properties, this will open a window named "System Properties".
2. In the system properties windows click on the tab named "Hardware", and Select "Device Manager".
3. On this window you will see all the devices installed on your computer, look for the device not working properly (printer, dvd rom, keyboard, camera, mp3 player, etc), if there is a bigger problem, more likely you will see a cross by it, or an alert stating there is an issue with it.
4. Right click on the device you where having problems with and select uninstall, it will give you a confirmation, press OK
5. Once the device disappeared from the list, click on the menu bar icon that looks like a computer with a magnifying glass this will cause for the system to scan for any devices not registered and will force the re installation of the device.