SOURCE: Cannot retrieve voicemail
When you press the message button, look at the display. Is it really going to the VM extension or is it going to another phone? Othre people could have left you a message by calling you and pressing the MESSAGE buttone either on purpose, or by accident.
You can clear ALL message lights from your phone by dialing *700 plus your extension and #. Of course you can access VM by dialing the VM extension, usually 165 or 500 from the intercom.
Check your Voicemail
Just in case anyone still has difficulty in finding the instructions.....
Set Up your VoicemailBefore your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. Press and hold the 1 key.2. Follow the system prompts to create a password and record a greeting.
Best of luck!!
When you receive a voicemail message, a
notification with a voicemail message icon
appears at the top of your screen.
• At the voicemail notification, select Call to call
your voicemail number and follow the system
prompts to retrieve the message.
Select Ignore to clear the notification without
checking messages. The notification icon
remains on top of the screen until you listen to
the message
• When only the voicemail message icon
appears on top of the screen, select
Voicemailand follow the system prompts
to retrieve the message.
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