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Posted on Jan 25, 2011
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Printer won't print B&W even though black cartridge is full but 2 colours are empty.

  • Anonymous Jan 25, 2011

    If this is an Epson then that is a safety feature to ensure the print nozzles do not get air in them. The only solution is to replace those cartridges out of ink.

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2 Answers

Michel Smith

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  • Master 1,218 Answers
  • Posted on May 17, 2011
Michel Smith
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The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies. get more help to fix printer not printing black . Hope this helps you.

Good Luck!
Michel

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  • Expert 117 Answers
  • Posted on Jan 25, 2011
Anonymous
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Although you are only trying to print a B & W picture, the color print cartridge/cartridges must also contain ink in order for the printer to work. All print cartridges must contain ink for printing of any type to take place.
Load the color print cartridges and the B & W picture will print.
If you were trying to print a color picture and the B & W cartridge was empty, the printer also, would not print.
I hope this helps you out.
Good Luck

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3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Oct 11, 2008

SOURCE: Possible to print only black when colour cartridges are empty?

I 've bought already 2 Magenta Cartiages but it always says X on it. whats the problem. Office Max don't replace it any more.

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evanusa

Evan Benson

  • 198 Answers
  • Posted on May 31, 2009

SOURCE: My printer has an almost full black cartridge but will not print.

Check the ink lines, the printer head might be clogged, If thats not fixing anything then check your printer settings on the computer and remove the color option. Changing it to black and white can somtimes just be from color, not just black.

mbase213

Mark Taylor

  • 728 Answers
  • Posted on May 14, 2010

SOURCE: black ink won't print even though the cartridge is

Hi,

It could be you just have a bad cartridge, If it's new, take it back and get a new one to make sure it's not the cartridge. If you get the new one and it still doesn't print black, then you have a bad print head. Meaning it would need to go to a service dealer to replace or repair the print head.

Thanks Mark

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