So don't pick up the handset :-)
There are some line preference and pickup dial programs that just happen to sit in PROGRAM 1x. My guess is that you have assigned an empty or invalid pickup dial code to the phone.
Try this first. Press PROGRAM and dial 12 ENTER. Is the Hot Line mode ON? If it is, press SEL and ENTER. Wow. That was easy :-)
Didn't work? Let's go for Preferred Line Outgoing next. Dial PROGRAM 19 and 3 ENTER. That makes the intercom prime (0 is none, 1 is idle line 2 (xx) is a specific line).
If you tried both of these, and still no joy, then it's time to reset the phone. The problem with that is you have to dial the code IMMEDIATELY as you're picking up the handset. Good luck with that. The reset code is 79# or 790.
Carl
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