Hello friend you can correct this problem by just reinstalling the phone software you can get restore the old factory settings by following these steps main menu>settings>security settings>restore factory settings> give the security code of your device when prompt >the wait until the device restarts.
SOURCE: Sir my nokia 5130 c-2 phone does not play music
<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 13px; ">Sir my nokia 5130 c-2 phone does not play music while press the music player and it shows operation failed. Please help me out</span> <!-- from fixya rte -->
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