Our new Philips CD155 phone keeps displaying 'voicemail', how do we retrieve and delete the voicemails, and can we stop this happening in the future as it is interfering with the answer phone? Regards

Question edited for clarity.

This phone system has two features.

Answerphone system which records messages to the unit.
and
Voice Mail System which is an extended (often paid) service from your telephone provider.

Sometimes a glitch at the Telcom will remove your Voice Mail. You will need to phone their customer service number and ask why they stopped the service you previously enjoyed? They will be able to put it back in place.

Page 32 refers

https://cdn-media.vtechphones.com/products/CS/CS6929/CS6929-X_WEBCIB_V3_20160224.pdf

Retrieve voicemail from telephone service Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply.

Retrieve voicemail When you received a voicemail, the handset displays New voicemail and . To retrieve, you typically dial an access number provided by your telephone service provider, and then enter a security code. Contact your telephone service provider for instructions on how to configure the voicemail settings and listen to messages. NOTE After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Set your voicemail number You can save your access number on each handset for easy access to your voicemail. After you saved the voicemail number, you can press and hold to retrieve voicemail. Press MENU when the handset is not in use. Press or to choose Settings, and then press SELECT. Press or to choose Voicemail #, and then press SELECT. Use the dialing keys to enter the voicemail number (up to 30 digits). Press SELECT to save. You hear a confirmation tone. • 1. 2. 3. 4. 5. 33

Turn off the new voicemail indicators If you have retrieved your voicemail while away from home, and the handset still displays the new voicemail indicators, use this feature to turn off the indicators. NOTE This feature turns off the indicators only, it does not delete your voicemail messages. Press MENU when the handset is not in use. Press or to choose Settings, and then press SELECT. Press or to choose Clr voicemail, and then press SELECT. You hear a confirmation tone.

..

You need to delete old messages - the limit is 50. follow the display when using the VoiceMail retrieval method you regularly do.

Well, if it's an iPhone I may be able to help :) once you delete a voicemail from your log, it'll go to deleted messages. Scroll to the bottom of your voicemails for the deleted messages button and there you can retrieve all deleted voicemails. Now, if you deleted your voicemail from there too, then your best bet would be calling your phone company and see if they could possibly retrieve it. Again, this is for an iPhone, I'm not sure how it works on any other device. Hope that helps! :)

You're apparently subscribed to a voicemail system offered by your telephone company. Contact them for instructions on accessing their voicemail system.

Hi the handset for the telephone (philips) is blinking red and the screen indicates to new calls and i ereased all messages and still blinking with a new calls .any one can help me plz? thank you so much

This feature is country dependent and may not
appear in some countries.
If you have subscribed to the voicemail service
from your local service provider, icon turns
on when you have a new message in your
mailbox. After you have accessed to all the new
messages, icon will turn off automatically. If
you find that the message waiting indication
cannot be turned off by the network, you can
still turn off the message waiting indication with
your phone by the following step :

In idle mode, if voice mail waiting icon is on,
long press the redial key to turn off the voice mail waiting
icon.
Once you choose to delete the message waiting
indication, all the other handsets registered to
the same base station will turn off the message
waiting indication accordingly.

Are you not able to retrieve new voicemails or only saved voicemails? Occasionally your carrier may delete old saved voicemails to make room for new ones.

If you want to save all old voicemails on your computer forever, you can sign up for a service like youmail.com

What worked for me was to call my phone from another phone and leave myself a voicemail. I then went in and retrieved and deleted that voicemail. Once I hung up from my voicemail service my handsets reset about 10 seconds later.

I hope this helps!