My Nextar GPS will not let me get step by step directions. A fatal application error comes up on the screen. When you read whats on the screen it says performed an illegal operation and will be shut down. If the problem persists , contact the program provider. How do i do that ? Just need my GPS back . thanks

There are two things to try.

First try a unit reset. The process for doing a reset should be in the user manual near the back under trouble shooting. A reset will force it to reload the software. If it has become corrupted this will clear it on some units.

Next go to Nextar and look for a update or system patch. These are not the maps but the operating system patches. Usually these replace all the files and routines and fix things like your error. However the patches are not always available until well after a problem shows up. You should also contact Nextar support and see if they can help with either the patch/update or if you need help doing a hard reset.

If it is under warranty you can just send it in or exchange it. You may need to check with where you purchased or Nextar to find out if you are covered.If it is out of warrenty be careful as repairs can cost more than a new unit.