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Anonymous Posted on Jan 21, 2011

I have a kenmore elite smartwash quietPak9. I continue to get an F11 code and a dL code. What does this mean and can it be fixed?

1 Answer

Dan Webster

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  • Kenmore Master 8,221 Answers
  • Posted on Jan 21, 2011
Dan Webster
Kenmore Master
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F11 Serial communication error
Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
Possible causes/procedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing the
MCU connectors.
F dl Door lock error
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Possible causes/procedure:
¦ Door lock mechanism is broken or removed from door.
¦ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door
switch/lock unit and Central Control Unit (CCU).
Your tech sheet is attached to the base panel.
Use that tech sheet as a guide for diagnostics.

Use this service manual to ID and exchange parts

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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How to run diagnostic on Kenmore elite smartwash quiet pak 9 HE4t washer? Model#110.45087401

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WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?

if its a Kenmore model then this message says that the button control board has lost sight of the main control board , but its been my experience that this maybe able to be reset and it may never come back or it will not reset and the control board will need replaced (50/50)


cycling power may reset this
Jan 30, 2016 • Dryers
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What might be causing the intermittent F-11 codes on a Kenmore Smartwash front loading washer?

f11 error is communication error.most likely bad solder joints in ccu or mcu.
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He4t kenmore elite smartwash quietpak9. keeps flashing F2?

"F02" is a Long Drain error. This is an indication that there's an obstruction somewhere in the drainage system. Most commonly, the drain pump reservoir needs to be checked and cleaned. The access screws are on the bottom front edge of the lower toe panel directly below the door. You may need to prop up the two front feet of the washer to access them (a 2x4 works well for this). The following link explains:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased online at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop and compare.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
1helpful
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My kenmore elite smartwash flashes f and dl when i try and run the wash cycle

Hi


Thanks for using FixYa. Error fdl means a Door Lock Error occurs if the door cannot be locked. It will try to lock it six times before displaying the error code.

It has occurred due to
1. Door lock mechanism is broken or removed from door.
2. Door switch/lock unit failure. To unlock it follow the steps—
a. Unplug washer or disconnect power.
b. Check door switch/lock unit.
c. Check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).

Please revert for further assistance.

Thanks
Rylee
2helpful
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I have a Kenmore Elite Quiet Pak 4 front load washer. I keep getting the DL and F11 error. The door is locked and won't open and the cycle will not continue. I can hear a small clicking noise in the...

f11 eror is a serial coommunication error check the harness wirinbg tio the motor and cpu unit
check the drive system for worn part
check mcu motor the dl error fial code is for door lock error it will try to lock 6 times before error code is displayed that is the issue see repair clinic.com for help hope that helps
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My kenmore elite smartwash/he4t (error code)

Try shutting off the machine. Switch off Usually the door opens in 2 minutes or so. Do not force open the door. There may be instructions in your book to open the door manually. It could mean unscrewing somewhere.
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