HP Photo smart 3300 will not print black, problem began suddenly, printed top of page OK fainter then blurred at bottom, new cartrige slight improvement,now no black at all, colours fine cartrige 100% full, contacts clean,test page failed,black began OK faded then nothing colours printed fine

mayby cardridges are empty

22.6mm marks indicate a bad cartridge. Try a different cartridge if you have one.

Please run a printer alignment exercise. Then do a print head cleaning exercise. If these does not solve the problem then try to reset you printer. Clear the printer memory. Please follow the user manual to perform the steps.

Follow this procedure to install print cartridges in you printer.

1 Turn on the HP Officejet, and then lift open the print-carriage access door.





The print carriage moves into view.


2 After the carriage stops moving, push down on the top of the print
cartridge to release it, and then pull it toward you out of its slot.




3 Remove the new print cartridge from its packaging and, being careful to
touch only the black plastic, gently remove the tape by using the pink pull tab.




Caution! Do not touch the gold-colored contacts or ink nozzles.
Once you have removed the plastic tape, install the print cartridge
immediately to prevent the ink from drying in the nozzles.


4 Hold the black or photo print cartridge with the HP label on top. Slide the print cartridge at a slight angle up into the right side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a upward slight angle.




5 Hold the tri-color print cartridge with the HP label on top. Slide the print
cartridge at a slight angle into the left side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a slight upward angle.



Note: You must install both print cartridges in order for your HP Officejet to work.



6 Close the print-carriage access door.
“Press OK to print Align page” appears on the display.
7 Press OK.

There's a narrow window above where the drum sits that gets covered with toner, wipe it with a soft cloth, also check if the image in the blurred area wipes off which means something could be wrapped around the fuser roller. Inspect the drum too, if you see a dark band where the blurrs are, you need a new drum.

Hi,
I understand your concern and to resolve the issue you need to download and install HP smart web printing software. Click Here for HP Smart Web Printing software and select your operating system and download & install the software.

Replacing the print cartridges

1. Turn on the HP PSC and lower the print-carriage access door.
   The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
   
   
2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
   
   NOTE: The black cartridge is on the right side of the print carriage.
   Figure 2: Removing the print cartridge
   
   
   NOTE: It is normal to see ink buildup in the print cartridge slots.
   
   
3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab.
   
   CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles.
   Figure 3: Removing the plastic tape
   
   
4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place.
   
   CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle.
   Figure 4: Inserting the print cartridge
   
   
5. Close the print-carriage access door.

Using a photo print cartridge To use the photo print cartridge, remove the black print cartridge and insert the photo print cartridge in its place.
The photo print cartridge can be purchased separately and will optimize the quality of printed photos.
With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality photos. For printing regular text documents, use the black print cartridge.
Use a print cartridge protector to keep either print cartridge secure when it is not being used. Figure 5: Storing the print cartridge
1 - Inserting the print cartridge
2 - Removing the print cartridge

Aligning the print cartridges After installing or replacing a print cartridge, the HP PSC will automatically print a cartridge alignment page.

1. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
   
2. Press Scan .
   The HP PSC will align the print cartridges. During the alignment the button LED will blink until the alignment is complete.
   

Take a dish- put damp tissue in it- if it can a one of the alchohol based cleaning tissue fine.
Stand the cart init for 10 minutes.
with a similar tissue give the contact sheet a wipe. and if it is flush to the bodty see if it has some give.
Reinstall and try

this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges

1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge NOTE: It is normal to see ink buildup in the print cartridge slots.
3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape
4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge
5. Close the print-carriage access door.

Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.

1. When the message displays, press OK . The HP Officejet will print an alignment page.
2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

black cartriges bad