1. Check if the Event services are running in the computer.
Press the Windows logo +R keys together to open RUN window, type "services.msc" without quotes and press the enter key.
Locate the Event service and check if the y are running, if not restart the services.
If the services are missing, then reinstall the Sony Notebook utilities and Event services update.
Click on the below links to download and install:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFJ270&upd_id=2181&os_id=7
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFJ270&upd_id=2287&os_id=7
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