Do these steps:
Remove the back cover and then pull out the stylus.
2. With the device turned on, press and hold the TALK/SEND and END buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the TALK/SEND and END buttons until you see this message on the screen:
This
operation will delete all your personal data, and reset all settings to
manufacturer default. Press Send to restore manufacturer default, or
press other keys to cancel.
4. Release the TALK/SEND and END
buttons, then press the TALK/SEND button to perform the hard reset, or
press any other button to cancel the reset.
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