The display screen on the hand set is blank and it is not lighted.
Panosonic KXTG5632 Screen is blank lights up but no numbers or info.phne works fine. Tried removing batt. Any sugestions
Thanks Bill
I posted this same issue on August 6th
I tried several things, I removed the battery several times, I let the battery completely discharge, and had not luck.
Since it still was usable I put it in the cradle and just forgot about it. If it rang I answered etc.
About 10 days later I looked at it and was shocked to see the screen was working!!!
I was stunned, I have not idea why, however it is working now so I won't complain.
It could be a combination of the things I tried that "fixed" it
About all we can do is contact www.panasonic.ca and let them know about the problem and hopefully they can provide a fix. I've had my phone apart and there was nothing obviously wrong that would cause the display to malfunction. Now that I read that you all are having the same display problem it is obvious that it is a design flaw. If enough complain Panasonic might just do something to fix our phones.
I have blank displays on 2 of the 3 phones...it's not a battery problem...other than no display, the phones work fine...was there a recall on this product? why can't we find a solution?
SOURCE: the base unit goes blank no display
I had this same problem. It turned out to be a bad power adapter for the base unit. If you have another handset that has its own charger than the power adapters are interchangable. try swapping them and see if this fixes your problem.
SOURCE: Own model KX-TG6031CM. Handset display is lit up
need access code to retrieve messages for kx-tg6031cm panasonic phone
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