Panasonic KX-TG5632 Phone Logo
Posted on Jul 15, 2008

Display screen is blank

The display screen on the hand set is blank and it is not lighted.

  • 10 more comments 
  • IMEHW Jul 15, 2008

    I HAVE CLEANED TO CONTACTS BUT NO DISPLAY. CANNOT SEE WHO IS CALLING,ETC

  • ttgoll Jul 21, 2008

    We have 4 of the phones and they are all blank except one.

  • Anonymous Jul 23, 2008

    Display screen is blank

  • lelon Jul 23, 2008

    Display screen is blank

  • yanchuan_he Aug 02, 2008

    Hi, I bought a kx-TG5632 with 2 phones last year. One of phone dispaly secreen is blank but still can call and receive. Plesse tell me how can i do?

  • Anonymous Aug 06, 2008

    same problem one is blank

  • Anonymous Sep 17, 2008

    Same Problem. Is there a solution?

  • Anonymous Sep 27, 2008

    I have the 5631 model and the display screen just went blank this morning. Will complain to manufacturer.

  • askteddy Sep 27, 2008

    I have model 5631 and the display screen just went blank this morning--right after I was on a call. Otherwise the phone works, but there's no caller ID, no way to set the time, etc. Not good.

  • jimbohong Sep 27, 2008

    My phone has the same problem. It goes blank sometimes and it gets back to nomal after a while. what is the real problem of it? Please advise, anyone.

  • raven3860 Feb 08, 2009

    Caller ID does not record after many months of successful use.

  • mickmclaughl Mar 15, 2009

    The display screen is blank on 2 of 3 phones.

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  • Posted on Sep 12, 2011
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Panosonic KXTG5632 Screen is blank lights up but no numbers or info.phne works fine. Tried removing batt. Any sugestions

Thanks Bill

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  • Posted on Sep 19, 2008
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I posted this same issue on August 6th

I tried several things, I removed the battery several times, I let the battery completely discharge, and had not luck.
Since it still was usable I put it in the cradle and just forgot about it. If it rang I answered etc.
About 10 days later I looked at it and was shocked to see the screen was working!!!

I was stunned, I have not idea why, however it is working now so I won't complain.

It could be a combination of the things I tried that "fixed" it

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  • Posted on Sep 19, 2008
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About all we can do is contact www.panasonic.ca and let them know about the problem and hopefully they can provide a fix. I've had my phone apart and there was nothing obviously wrong that would cause the display to malfunction. Now that I read that you all are having the same display problem it is obvious that it is a design flaw. If enough complain Panasonic might just do something to fix our phones.

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  • Posted on Sep 07, 2008
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I have blank displays on 2 of the 3 phones...it's not a battery problem...other than no display, the phones work fine...was there a recall on this product? why can't we find a solution?

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Anonymous

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  • Posted on Jan 18, 2009

SOURCE: the base unit goes blank no display

I had this same problem. It turned out to be a bad power adapter for the base unit. If you have another handset that has its own charger than the power adapters are interchangable. try swapping them and see if this fixes your problem.

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Anonymous

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  • Posted on Feb 20, 2010

SOURCE: Own model KX-TG6031CM. Handset display is lit up

need access code to retrieve messages for kx-tg6031cm panasonic phone

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