Follow these steps:
1. Load a few sheets of plain paper in the sheet feeder.
Turn off your printer.
Hold down the paper button as you press the power button to turn the
printer back on. Hold down both buttons until the power light begins to
flash, then release the buttons.
The printer prints its test page, which includes a nozzle check. Does
the paper print out without any gaps or with gaps? If there are do this:
2. Load a few sheets of plain paper in the sheet feeder.
Make sure the printer is on and the ink light is off.
Right-click the printer icon in the bottom right corner of your screen (the taskbar) and select Head Cleaning.
Follow the on-screen instructions to start the cleaning cycle, which
lasts about 1 minute. The power light flashes throughout the cleaning
cycle and stays on green when the cycle is finished.
Caution:
Never turn off the printer during a cleaning cycle or you may damage it.
When the power light stops flashing and remains on, you can check to see if the nozzles are clean. Click Print Nozzle Check Pattern and click Print. Check the printed nozzle check pattern to see if there are gaps in the lines.
If there are no gaps, click Finish.
If there are gaps or the pattern is faint, click Clean to clean the print head again.
You may need to clean the print head up to 4 times. You can also turn
off the printer and wait at least 6 hours. Then try printing again.
If this doesn't work then double check that you have the toner cartridges
in correctly. If you do then your print head is broken and/or burned
out and it's best to just replace the printer. Fixing it would cost more
than the printer itself
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