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I know from reading the user manual that it is meant to play WMA
files but you may have to use the coby media manager to convert the files to mp3 or possibly to wma ( that the player can read )
I have similar problems with mp3 files that do not play in my car mp3 player .
Hi Jeffery K Babcock You have to have the right format on the videos to up load them to your player. Your MP3 player must use MTV
Video Format Support)
You will need a format converter if your video format is anything else than MTV. Please take time to rate me Bud
1. Did your unit comes with Coby Media Manager? THere are two versions of this unit, one comes with and one doesnt. You can usually tell, if your unit came with an Installation CD, then it doesnt use Coby Media Manager
2. To access CMM - Start > My Computer> Double click the removable disk drive that looks like a 'C' with a big red circle, follow prompts to open Coby Media Manager.
3. IF you somehow formatted or deleted it, you can download a new copy from here:
(Note: This same Media Manager is used with ALL of their mp3/mp4 series so don't worry if your model is not listed.)
If you wish to download for Mac, click here to visit the Coby support website. The downloads are stated as a 'fix' but actually they are full programs.
If you have trouble during installation refer to the guide in the manual or let me know by posting here.
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