You have a shorting
membrane keypad. If and when an oven is coming on or doing anything by
itself, this is very dangerous and can result in a fire.
So until it is repaired,
please leave it unplugged or leave the door
open when it's not in use, and of course one should never leave a microwave unattended while cooking.
On many Kitchenaid models, the keypad is not available as a separate part and you have to order the plastic control panel frame / subassembly (depending on model number) which comes with a new keypad.
You can find
helpful exploded view diagrams and order parts by entering your full
model number here.
At
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
Some connectors on the relays may have a lock:
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
Here's the picture showing the connector lock.
Try this URL for the picture, which for some reason is getting truncated.
http://www.fixya.com/uploads/images/micr...
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