I have a Partner Mail VS and need to program a button on my phone for an extension in order to direct dial instead of having to press "transfer" then "ext #" How do I do that?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sounds like your voicemail extensions are not programmed. You need to log into System Administration and press #505 Group 7. There you can program the extensions that will handle the voicemail. The extensions are based on type of voicemail used (VS Mail or Partner). Examples are Partner uses 78 and 79. VS Mail can use 28 and 29.
Did you really think it was going to be that easy?
You have to program the VS in the proper hunt group (7) to make it work. For example, if you put it in the 2nd slot, because it was only a 2-slot carrier, it would become extensions 22 and 23 on a 2-port license and 20-23 on a 4-port. The Partner Mail is installed to the right of any 206 or 400 cards, so that you don't have any holes in the extension numbering plan.
press feat 00. touch btn to program dial feat14. this is now a voice mail transfer button. to program an ext button, touch btn to program, press left intercom dial 2 digit extension. Can you dial 777 and get voice mail?
Selector Code 1 and 2 have to be deleted or disabled from Auto Attendant.
Login to your voicemail admin box, go to Auto Attendant menu--- selector code assignments are in there.
Each of the modular jacks at the cabinet will accept a single line telephone. I don't think you can "bridge" a phone on 12 year old software, but if there is a spare jack, it will work with a plain old cordless phone. Plug one in, dial 10, and read what extension you have. Here's a manual for a 4.1 Partner system to help you program the ringing. Programming is done from the display phone at extension 10 or 11.
After you find the extension, save yourself the trouble and go to page 447 of the attached pdf. It details how to set the Automatic line preference and ringing of the cordless. The difference is that you will select your lines AFTER the intercom as in ** LIC RIC 1 2 3 4, or 4 3 2 1. This is important! You'll then be able to dial "9" to get an outside line in forward or reverse order and still call internally.
If you find you don't get an outside line when you dial "9", then keep reading the manual, you need to put your lines in groups.
Since you're asking this question in the Partner 18 category, I'm guessing it's a Partner phone.
1. Transfer from a system phone is done by pressing the TRANSFER button and either dialing the 2 digit extension or the DSS button programmed for that phone.
2. Transfer from a single line phone is by flashing the hookswitch (FLASH) button and dialing the 2 digit extension.
3. Transfer into voice mail is done by programming a button or pressing FEATURE 14 and the 2 digit extension.
×