Toshiba Satellite A505 Notebook Logo
Anonymous Posted on Jan 11, 2011

My two usb ports have moved towards inside of computer . i tried to disemble the computer without sucess. all srews battery, harddrive have been taken out. what else must i do to remove back cover

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Sean Burke

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  • Posted on Jan 11, 2011
Sean Burke
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This issue requires intricate soldering, you need to send it to Toshiba for motherboard replacement. Most likely, the USB ports were pushed in too hard and the port broke off of its location. Even if you were able to access them, it is unlikely you could fix. However, this model is still fairly new, so send it to them and claim it came that way...

  • 2 more comments 
  • Cindy Underwood Jan 18, 2011

    I have the same model Toshiba Satellite A505-S6005 PSAT6U-005002 with the same problem, but only had a little over thirty days left on warranty. Call Toshiba and they mailed me a box to send my laptop to them, I take very good care of my laptop, still had all the stickers on it when I bought the laptop. When I shipped it to Toshiba checked on the tracking they got it in two days, I waited and waited no word, was told it would take seven days to fix, after 10 business days, I sent them an email from my ipod, and got a reply back saying they would not honor the warranty that it would cost me about 175.00 dollars, I will call them in the morning since I got the reply this evening to tell them to send me my laptop back. I'm finding on the internet this is a major problem with this model and when it happens people warranty has run out. As I told Toshiba those USB plugs and mines is on the right side as well, should not come loose when you have to plug in several items and unplug, from external drives, cameras, ipods, printers, etc. I'm trying to find out what can I make the company do to honor there warranty. If you find anything out please post it. If anyone else has any ideas please post it. Very upset with Toshiba who use to make great laptops but seems like not anymore.

  • Sean Burke
    Sean Burke Jan 19, 2011

    WOW! That's bad business! Maybe call them back, ask for a supervisor as soon as you get connected and threaten them with going to your local TV station with one of those "On Your Side" type of services and see what they say then! If they don't do anything, then go do it!

  • Anonymous Jan 27, 2011

    I called and talked with a supervisor . I explained to her that my computer was defective when purchased because the usb ports were somewhat loose then. I kindly asked them if they could do a one time out of warranty repair for me. my warranty had expired about a couple of weeks prior. and of course I prayed before asking. I that God she accepted my request. the computer i'm told has been repaired and is out for delivery. Thank you fixya.com for your help. I really could,ed afford the $175.00 repair

  • Sean Burke
    Sean Burke Jan 29, 2011

    That is AWESOME, Kimbrough! I'm glad we solved that issue together!

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  • Posted on Aug 09, 2011
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The USB ports on this model are not soldered to the motherboard, they are wired and plugged. The problem is the ports are held up against the case by one screw in a small internal post that is attached to the case. This post breaks and then the ports recede into the case. BestBuy and other places instantly say 'it has to be soldered or that it has to have the board replaced' this is not true in this case. If the case is disassembled, (http://www.irisvista.com/tech/laptops/Toshiba-Satellite-A505/removing-optical-drive-1.htm), it can be repositioned and wedged against the port holes. See the comments on this link http://forums.toshiba.com/t5/General-Troubleshooting/USB-ports-detached-on-the-inside/m-p/117301.

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-A505/removing-optical-drive-1.htm

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Trying to find the operators manual for prestige desktop hard drive super speed usb 3.0 ,2 tb

The general directions is to plug the USB cable from the IOmega Prestige into any available (Open) USB port.

To open, (Access) the contents on the harddrive, double-click on the drive letter that corresponds with the IOmega.

In WinXP left-click on Start, then on My Computer.
In Win Vista and Win7 left-click on the Windows logo button, then on Computer.

You will see there are different drive letters;

Drive A: is reserved for a Floppy Drive. Older computers
Drive C: is for the Harddrive. (Hard Disk)
Drive D: is reserved for a recovery drive, or an optical drive (CD/DVD drive)
Drive E: is reserved for an optical drive, usually.

Drive letters beyond these are usually under the heading, Devices with Removable Storage

One of these drive letters should correspond with the IOmega.

Suggest, IOmega not plugged in, go to My Computer, or Computer, and look at the devices connected to the various drive letters.

Now plug the IOmega in, and see if it shows up next to a drive letter.
(Give the computer BIOS a few seconds)

Where there was NO device shown BEFORE, there should now be a device shown.
{No device shown before, but now there is. May not state IOmega, just external storage, or similar}

DOUBLE-click on the device shown.

For example:

I have drive letters C: D: E: F: G: H: I: J: and K:

Drive letter C: is for my harddrive.
Drive letter D: is for a recovery drive. (Partition in harddrive reserved for recovery)
Drive letter E: is for an optical drive (CD/DVD drive)

Drive letters F through K are reserved for an external storage device.
Whether it be an external harddrive, or flashdrive, or what have you.

IF you find the drive letter that corresponds with the IOmega DOUBLE-click right on it.
If nothing happens, or if there is no device shown when the IOmega is plugged in, there is a problem with the IOmega.

Hard to believe IOmega is still having problems with their external harddrives.

In the past they were having problems with a small circuit board located inside the IOmega's case.

[ A circuit board is a PCB.
Printed Circuit Board

For example a computer mouse has a small PCB in it,

http://en.wikipedia.org/wiki/File:Mouse_printed_circuit_board_both_sides_IMG_0959a.JPG ]

The small circuit board is an Interface Board.

It connects the harddrive inside the IOmega's plastic case, to a USB cable, and this allows the harddrive inside to be plugged into a USB port on a computer.

As mentioned inside the plastic outer case (External enclosure) of the IOmega is a harddrive.
(Hard Disk drive; proper speak)

Harddrives are measure across their Width. There are two current types used;
A laptop size harddrive, and a desktop size harddrive.

A Laptop size harddrive is 2.5 inches across in width. (2 and a half inches, or 6.4cm)
A Desktop size harddrive is 3.5 inches across in width. (Or 8.9cm)

There are two technologies used;
IDE (PATA) or SATA

I'm sure the harddrive inside susanbrenton is a SATA unit.
I BELIEVE, it is a laptop size harddrive (2.5)

Point?

If there is data (Information) on the IOmega that you must have, you may wish to buy an inexpensive external enclosure, remove the harddrive from the IOmega, and install it into the external enclosure.

The external enclosure has a plastic case (Enclosure), and a small circuit board inside. It has a USB cable, or connector, just like the IOmega does.

Once you install the IOmega harddrive inside the case, the case is closed, and it's USB cable is plugged into a computer.
(Just like the IOmega. You are just replacing the small circuit board essentially)

Once you have the IOmega's case open, and can view the internal harddrive, measure the width of the harddrive.
Buy the appropriate external enclosure.

This is one example of an external enclosure for a 2.5 SATA harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2783

This is one example of a external enclosure for a 3.5 SATA harddrive,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2145406&CatId=2780

Basic instructions on how to open an IOmega Prestige external enclosure (Case):

1) There are two Philips head screws on the Back of the case.
These are removed.
Once removed a the oblong panel on the end comes off.

2) You can now see the harddrive inside. Pull from the Front, and remove the harddrive out of the case.

3) The harddrive is attached with screws to a metal carrier. (Bracket, essentially)
Remove the screws, remove the harddrive.

Basic example, the harddrive will look like this,

http://www.geeks.com/details.asp?invtid=0A26923-NDW-R&cat=HDD


For additional questions please post in a Comment, (Believe upper right of your page)

Regards,
joecoolvette
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My Lacie 500gb external hard disk has stopped working. it has a scratching like sound and no computer couldn't detect it. even it is not detected in device manager. when it is connected to computers it...

is the scratchy sound coming from inside your lacie or outside ??

it might be a power problem trying to connect to your lacie but unable to find the device or a dirty hard drive the reader arm skipping across the platters you could give your lacie a firm tap on the side to free up the reader arm

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
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Can not get computer to recognize hard drive any more?

You could try using another USB port on your computer. Perhaps that USB port you have the IOmega external harddrive plugged into is bad.

More than likely not, though.

The problem is usually inside the IOmega's case. (External enclosure)

Inside that IOmega external harddrive's case is a regular harddrive as used in a desktop, or laptop computer.
To explain;

Harddrives are physically rated in width, as well as type, and size.
A laptop harddrive is 2.5 inches across in width. (2 and a half inches)
A desktop harddrive is 3.5 inches.

The larger desktop harddrives are usually used in external harddrives that are 500GB, and larger.
(Not always the case when it comes to the 500GB size)

Harddrives have two technologies, or types.
IDE (PATA) or SATA.

You didn't state the Model Number so I can't even hazard a guess at this point.

The harddrive inside the case plugs into an Interface.
The Interface may be separate, and connected via a cable to a small circuit board, or the Interface may be soldered directly to the small circuit board.

It is this Interface, and circuit board which go bad.
The solution is to remove the harddrive inside, purchase an inexpensive external enclosure, and install the harddrive into it.

The external enclosure has a USB cable just like the IOmega external harddrive did.

As stated the harddrive inside is just a normal harddrive. Made by a harddrive manufacturer.
Could be a Western Digital, or Seagate, or Hitachi, or Maxtor, or Fujitsu, or IBM, just to name a few.
(Seagate bought out Maxtor)

On the harddrive will be a decal with it's specifications.
You will also be able to physically measure the width.

This external hookup will support harddrives that are 2.5, or 3.5 inches in width, (And 5.25), plus will support both IDE (PATA) or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=7220658&CatId=3770

This external enclosure is for a desktop sized harddrive, 3.5 inches, and will support either IDE (PATA) or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1951866&CatId=2780

This external enclosure example is for laptop sized harddrives, 2.5 inches, and will support either IDE, (PATA), or SATA harddrives,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=7041055&CatId=2783

Just one example of how to disassemble an IOmega Select Portable harddrive,

http://www.youtube.com/watch?v=NvUvz5Qb4vw

Other styles are listed in the Suggestions column down on the right.
Not a good source for information on disassembling an IOmega external harddrive, but there is very little info available.

(It isn't that tough for any external harddrive enclosure. The screws are usually hidden under labels, and the case pops apart in two halves. Just a little different design here, and there)

For additional questions please post in a Comment.
Regards,
joecoolvette
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Microsoft wireless mouse model 1007 , will not work

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If you plugged into the mouse port, restart your computer manually.

If you plugged it into the USB port you may begin using it.

When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven

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Hello how do i get the wireless mouse to work on my laptop? i have it plugged in but it doesn't work

1. Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.

2. Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

3. Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.

4. Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.

5. Test your new mouse.
- If you plugged into the mouse port, restart your computer manually.
- If you plugged it into the USB port you may begin using it.
- When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

Hope this help. Goodluck!
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I have several computers at home, and none og them can recognize this portable device. Hitachi 250 GB Mod: SDM/250RW

1) Power:

It may be the problem that occurs with a lot of USB powered devices jrherrer. Not enough power provided.

The USB cable plugged into the computer, provides signal wires for transferring information back, and forth, and also provides 5 Volts DC for power. (Two D cell flashlight batteries produce 3 Volts DC)

http://en.wikipedia.org/wiki/USB

[ Below shows the Signal pins, and the Voltage pins of the USB B Mini style connector, (Male), used to connect to the SimpleDrive Mini external harddrive,

Pin 1 is for the 5 Volts DC Positive (Wire color - Red)
Pin 2 is for the D- Signal (Wire color - White)
Pin 3 is for the D+ Signal (Wire color - Green)
Pin 4 is not connected. (Or sometimes joined to Pin 5 with a Resistor)
Pin 5 is for the Ground (Wire color - Black)

Just added info in case you wanted to know ]

From what I see the SDM/250RW has a USB port on the side, and a DC Power Jack, used for an AC adapter, also.
(Round port with a pin in the center)

http://www.hitachigst.com/tech/techlib.nsf/techdocs/0C876B7AB91B23988825773F006BEA02/$file/SD_Mini_DS_final.pdf


From what I see stated from Hitachi, and sellers on the 'net, the AC adapter may not be provided.
Many of those who provide a review state that both the USB cable, and the AC adapter is needed to provide enough power. Seems to be a power hungry external harddrive

It's a 2.5 Hitachi SATA laptop harddrive inside that external case. (The Harddrive is 2 and a half inches across in Width. Common size used for laptops)

When using an external device powered by a USB cable there are general guidelines to follow,
A) The USB cable should not be more than 2 feet in length
B) Connect the device directly to your computer, instead of through a hub, or other device, unless the USB hub has it's own power.


2) USB cable:

Could be a faulty USB cable, although I imagine you have tried different ones by now.


3) Interface Circuit Board:

The Hitachi SATA 2.5 harddrive inside the SImpleDrive Mini SDM/250RW, plugs into a small circuit board located inside that external case.

Components on the circuit board may be fried, or the Harddrive may have come loose from the interface.

Loose from the interface
To explain;
The back of the harddrive has connector pins sticking out.
The interface has socket holes which the pins insert into.

Faulty circuit board
The external case of the SimpleDrive Mini SDM/250RW can be carefully opened up, and the Hitachi SATA 2.5 harddrive extracted out.

Another inexpensive external case for a 2.5 SATA harddrive can be procured, and the Hitachi harddrive put in it.

Example of a 2.5 SATA external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3743049&CatId=2781
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I am trying to hook my mouse up to my new laptop but I can't get it to work. Please help.

1.Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries.

2.Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

3.Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.

4.Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.

5.Test your new mouse.

* If you plugged into the mouse port, restart your computer manually.
* If you plugged it into the USB port you may begin using it.
* When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

This should help you to fix the problem.
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After a time, Computer not recognizing portable harddrive

Reformatting will be our last option and there are a number of steps that you can try to fix this.
  • Try plugging it in on a different USB port
  • Check the USB cable, try replacing it and see if it works
  • USB ports on your computer makes use of power, so if you have multiple USB devices plugged in, the portable hard drive might not be receiving enough power. Try plugging it in without your other USB devices, except the mouse of course

Please leave me a comment for this.

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Hi, cannot open Hyundai USB storage key 2.2GB

The light flashing when wiggled sounds like your USB connection is intermittent, and your key is made unusable (as if you had pulled it without stopping first) until you reformat it. Try it in another USB port. See if you can tell whether it is the computer side or the key side that is flaky. Could be at the port inside the computer case. Fix or replace whichever is bad.
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