This issue requires intricate soldering, you need to send it to Toshiba for motherboard replacement. Most likely, the USB ports were pushed in too hard and the port broke off of its location. Even if you were able to access them, it is unlikely you could fix. However, this model is still fairly new, so send it to them and claim it came that way...
I have the same model Toshiba Satellite A505-S6005 PSAT6U-005002 with the same problem, but only had a little over thirty days left on warranty. Call Toshiba and they mailed me a box to send my laptop to them, I take very good care of my laptop, still had all the stickers on it when I bought the laptop. When I shipped it to Toshiba checked on the tracking they got it in two days, I waited and waited no word, was told it would take seven days to fix, after 10 business days, I sent them an email from my ipod, and got a reply back saying they would not honor the warranty that it would cost me about 175.00 dollars, I will call them in the morning since I got the reply this evening to tell them to send me my laptop back. I'm finding on the internet this is a major problem with this model and when it happens people warranty has run out. As I told Toshiba those USB plugs and mines is on the right side as well, should not come loose when you have to plug in several items and unplug, from external drives, cameras, ipods, printers, etc. I'm trying to find out what can I make the company do to honor there warranty. If you find anything out please post it. If anyone else has any ideas please post it. Very upset with Toshiba who use to make great laptops but seems like not anymore.
WOW! That's bad business! Maybe call them back, ask for a supervisor as soon as you get connected and threaten them with going to your local TV station with one of those "On Your Side" type of services and see what they say then! If they don't do anything, then go do it!
I called and talked with a supervisor . I explained to her that my computer was defective when purchased because the usb ports were somewhat loose then. I kindly asked them if they could do a one time out of warranty repair for me. my warranty had expired about a couple of weeks prior. and of course I prayed before asking. I that God she accepted my request. the computer i'm told has been repaired and is out for delivery. Thank you fixya.com for your help. I really could,ed afford the $175.00 repair
That is AWESOME, Kimbrough! I'm glad we solved that issue together!
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The USB ports on this model are not soldered to the motherboard, they are wired and plugged. The problem is the ports are held up against the case by one screw in a small internal post that is attached to the case. This post breaks and then the ports recede into the case. BestBuy and other places instantly say 'it has to be soldered or that it has to have the board replaced' this is not true in this case. If the case is disassembled, (http://www.irisvista.com/tech/laptops/Toshiba-Satellite-A505/removing-optical-drive-1.htm), it can be repositioned and wedged against the port holes. See the comments on this link http://forums.toshiba.com/t5/General-Troubleshooting/USB-ports-detached-on-the-inside/m-p/117301.
http://www.irisvista.com/tech/laptops/Toshiba-Satellite-A505/removing-optical-drive-1.htm
is the scratchy sound coming from inside your lacie or outside ??
it might be a power problem trying to connect to your lacie but unable to find the device or a dirty hard drive the reader arm skipping across the platters you could give your lacie a firm tap on the side to free up the reader arm
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps
?· If you plugged into the mouse port, restart your computer manually.
?· If you plugged it into the USB port you may begin using it.
?· When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven
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