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Posted on Jan 19, 2018
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For the Kenmore HE2 Plus washer, how do I know if it's a Motor Control Unit/MCU (8540135) vs the Microcomputer Machine Control Unit failure (8540788)? Does, for example, the Motor Control Unit control the door locking or some other feature and if my door locks, then I can rule out that part? Thanks.

1 Answer

Justin Duby

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  • Expert 370 Answers
  • Posted on Jan 20, 2018
Justin Duby
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The MCU control is what powers the motor. The CCU Control in the top of the unit is what is used to lock and unlock and door.

5 Related Answers

myredbeemer

  • 1 Answer
  • Posted on Dec 02, 2008

SOURCE: Kenmore HE2 Plus Error Code: F-20

You probably have this solved by now but for others who read this as I did.............
F-20 means
“F20” on display
(Water Inlet Problem—no water or insufficient
water supply) Select PAUSE/CANCEL twice to cancel the cycle
Unplug washer or disconnect power. Check the following: Are water faucets completely turned on?
Are screens at inlet hose connection to washer
clogged? Are water inlet hoses kinked? Are water inlet hoses frozen?
Hope this helps everyone else as it did me, thanks

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Anonymous

  • 91 Answers
  • Posted on Jan 02, 2009

SOURCE: Kenmore Elite HE4t Washer Control lock lit, door locked

121 MINUTES USUALLY DRAIN CYCLE PLZ REMOVE 3 BOTTOM PANEL SCREWS 7 MM SCREWS, TO OPEN DOOR SLIDE RIGHT HAND TOWARDS DOOR LOCK ,THERE WILL BE A SMALL LEVER TOO PULL DOWN ,NOW ITS OPEN,,, SINCE U HAVE BOTTOM PANEL OFF PUMP IS RIGHT IN FRONT REMOVE PLASTIC HOUSING CLOCKWISE ,,,REMEMEBER HOLD 3 GALLONS OF WATER STILL ,HAVE BUCKET READY ,NOW CLEAN OUT PUMP AND DEBRIS ,, CLOSE IT UP SHOULD BE FINE NO MORE PROBLEMS ,,,,,

Anonymous

  • 38 Answers
  • Posted on Mar 30, 2009

SOURCE: door not locking on front load washer

No reset, sounds like a bad door lock switch. The unit is under warranty, call for service.

Anonymous

  • 1 Answer
  • Posted on Mar 31, 2009

SOURCE: Kenmore HE3 CONTROLS LOCKED

Apparently there is a child lock on the machine and by holding down the spin and drain button for 3 to 5 sec. this will unlock the controls

Anonymous

  • 220 Answers
  • Posted on Sep 03, 2009

SOURCE: f21 code on kenmore he2 plus

Clean the filter in the pump behind the bottom panel,but remember it's full of water,If it's on a pedestal you can take the pump loose from the mounting pull it out a little and put a small pail or bucket under it before you open the trap.if it isn't on a pedestal it's a bit more challenging unless your in a basement with a floor drain. Open it very slowly and let the water drain a little at a time don't take it all the way out or you'll be in for a flood....good luck

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Hello & Welcome to FixYa

Error F31 in your washer is displayed due to MCU (Motor Control Unit) failure. It is displayed if the heat sink gets too hot and then the MCU stops motor, then MCU sends the signal to CCU (Central control unit). Please check the wire connections between the CCU and MCU, if thats fine then check the motor operation. Hope you understand...replacing the part# that has gone bad is recommended repair. Please get back to me if you have any other questions.

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Error F31 in your Kenmore washer is displayed due to MCU (Motor Control Unit) failure. It is displayed if the heat sink gets too hot and then the MCU stops motor, then MCU sends the signal to CCU (Central control unit). Please check the wire connections between the CCU and MCU, if thats fine then check the motor operation. Hope you understand...replacing the part# that has gone bad is recommended repair. Please get back to me if you have any other questions.

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The error code F28 means one or both of these parts are bad.
Motor Control Unit (8540135)
Microcomputer Machine Control Unit (8540788)
It would be a good idea to order both, as both components have been problematic for error code F28

If you find either the MCU or the CCU(Microcomputer Machine Control Unit) fixed it.

Here's the online repair manual for your
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On page# 4-20 it shows how to access your MCU.
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tre
ert
Sorry to read about your problem, I hope this helps you out.

The error code F28 means one or both of these parts are bad.
Motor Control Unit (8540135)
Microcomputer Machine Control Unit (8540788)

It would be a good idea to order both, as both components have been problematic for
error code F28

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After moving washer to a new location, it wont run a normal cycle. It starts to fill up with water and then stops and then it starts flashing F-25, 26, or 28. What exactly does this mean and what can we do...

DRIVE MOTOR TACHOMETER ERROR

If the control is unable to properly detect motor speed, the machine shuts down.
If a failure occurs during high-speed spin, the door unlocks after 3 Minutes.

Possible Causes/Procedure

1. Verify the shipping system including shipping bolts, spacers and the power cord are removed.
2. Unplug washer or disconnect power.
3. Check drive motor tachometer resistance. It should be approx. 115 ohms.
4. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.

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The error code F28 means one or both of these parts are bad.
Motor Control Unit (8540135)
Microcomputer Machine Control Unit (8540788)
It would be a good idea to order both, as both components have been problematic for error code F28

If you find either the MCU or the CCU(Microcomputer Machine Control Unit) fixed it.

You can download the online repair manual in the below link

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/6545d78b3f479480852571650061b1ba/$FILE/8178558.pdf

On page# 4-20 it shows how to access your MCU.
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Error code F28 indicates that one of the below part is bad
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If you find either the MCU or the CCU(Microcomputer Machine Control Unit) you can fix it,

Here's the online repair manual for Whirlpool Duet Sport, but its identical to your HE2.

Refer page# 4-20 it describes how to get to MCU.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/6545d78b3f479480852571650061b1ba/$FILE/8178558.pdf
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