The 48252 is kind of "finniky". Angle has to be good, surface not irregular or like a cusion, can't be anything in the way. There's a troubleshooting section in the manual - I have attached it in case your's got misplaced. Just enter the Captcha, and the link will appear at the top right of the large pannel in the next screen.
Hope this answer helps out, if it does please rate this a four-thumbs up. Thank you.
http://www.hammerwall.com/Download_Manual/44246/
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