Question about B&W Bowers and Wilkins Zeppelin iPod Music Speaker System

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I get no sound from my 2 month nano when connected to the Zeppelin. the nano is charging, so i know it is connected properly. Help. I dont want to spend a day travelling to the shop, where i bought it from yesterday. Can someone help

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  • 159 Answers

If you have upgraded the zepplin, then try a feed via the auxiliary input at the back. if this works then the arm may be at fault as the charge and the audi are on two seperate connections. you could try another ipod, as they use different pin outs, but just contact your point of sale or the manufacturer and you should get it fixed, ( i believe b and w arrange for collection!)

Posted on Jan 10, 2011

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Posted on Jan 02, 2017

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1 Answer

I have a zeppelin air. when i set it up on my mac every other day it looses its blue tooth connection and i have to go thru the set up all over again any sugestions???


The same problem. No sound im my zeppelin air bought this month. In dock or via air play with iPhone4 or AppleTV. Firmware already updated. Any idea how to fix it?

Dec 07, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My zeppelin has stopped playing altogether, ipod works fine, but no sound ... yes i have turned it up!


if the aux input at the rear works, then the fault relates to the docking arm or the interface on the back. (Does the ipod charge on the docking arm, have you tried another type of ipod, as different ipods have different connections through the arm!)

if the aux input does not work, then the main board/amp/pse could be an issue.

if the model is more than six months old it will probable have the known problem boards, so contact b and w servie and they should check it out.

Mar 02, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

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My zeppelin speaker is not connecting properly to my itouch. When docked, my Itouch plays music, but no sound from speaker & the remote will not operate my itouch. (it used to work fine).


if it charges, and there is no red flashing light, probably the board that feeds the arm, or the arm itelf, as different ipods have different connections. if the aux feed words it is the arm.

Jan 07, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

I have had a rather disoncerting lw level buzzing


I had the same after about 15 months. It seems to happen when charging the iPOD. I took it back to John Lewis, it was returned to B&W and came back repaired 8 working days later. I was very pleased with the service. As an added bonus B&W restarted the 2 yr guarantee.

Jul 27, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

How to charge it.


You need a nano USB charger cable to connect the nano to your computer or an AC adapter USB nano cable to plug the nano into an AC outlet. You can find a variety of cables and adapters on the internet that will allow you to charge your nano.
Please rate this solution. Thanks.

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Ipod Nano 5th Gen. 3 months old and died--won't restore either.


Hi there,

A possible problem with the battery. Battery life depends on how you frequently used the devised and how you handled the proper cycle to charged and drained the battery.

Battery charging should complete it's charging hours and you have to properly fully drained the battery at least once a week, this will make the battery life go longer.

Initially try to plug and connect the Ipod into your computer and see to it that it was turning ON, or it was giving any sign that it was responding when you connect it to the computer.

Is there any incidents happen that you got a problem on charging the unit, or any like incidents like power outage on the area or a short circuit on the device charger?

Let me know here again for further instruction and clarification.

micro~

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1695.12847.600x400.ifwahbk.jpg Get one of these to sole your problem. ipod change their charging circuit I found one at Walmart in the ipod accessories section. Its called the Passport home dock adapter.
http://www.scosche.com/products/productID/1695

- this accessory supports charging for the iPhone 3G, iPod touch (Gen 2) and iPod nano (Gen4) with most iPod docking stations
- Snaps into any iPod universal dock and accepts universal dock adapters

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Omg i have the same exact one and the exact thing happens with mine---blue light no longer shows up and music will not play through the speakers---my ipod still charges and the clock still works but yeah---i also got mine 2 months ago!

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