Hello,
For downloads there are 3 main rules on your Operating System ( Windows 2000, XP, Vista ):
1. You need Administrator rights, always: Logon to your computer with a user name / user account that has administrator rights.
2. Sometimes, you have to allow popups (temporary) when you click a download page or file and a message appears in the upper side of the selected internet page: allow popups, temporary means for each occasion individually.
3. When you start a download directly for installation, the Operating System on your computer has to match the ( OS ) = Operating Systems, the download is meant for.
For Samsung support go to next page:
http://www.samsung.com/uk/support/main/supportMain.do
Next enter your model mp3 player in the box Search product support.
Fill in, for example, YP-K3 and a list of players will show up: select the matching player, to go to the right support page.
Choose tab Downloads (in blue when selected)
Under tab Downloads, select Software
Left click under File, Multimedia Studio or Emodio.
Next, choose for installing directly or save the download and run the installation file later.
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