Have tried leaving cover open and pressing options, but it just tells me to close cover!
This message would appear if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.
This message would continue to appear if the clear plastic starter sheet was removed from the "new" drum before it was installed. This plastic starter sheet, resets the drum counter. To reinstall drum with the starter sheet, please follow the instructions listed below:
Locate the starter sheet. Clear plastic sheet, 9 inches long, with a cut out in the center. The sheet will have "Initialization of your new drum successfully completed. Please discard this sheet" written on it.
If you cannot locate the starter sheet, contact the Brother Customer Service or the appropriate Brother authorized dealer.
additionl info HERE
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