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If you haven't already done so, you have to download the Pogo application from the iTunes app store. If your problem is with the app itself, the first step would be to reboot your device. To reboot the iPad, hold down the button on the top of the iPad until you get the option to shut down the device. Once shut down, press the same button to power on the iPad. Test the Pogo app to see if it works now.
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