Hi,
Did you try reseting your nuvi?
reset the unit but do it this way, hold your thumb on the bottom right
of the screen while turning the power on, leave your thumb there as it
is starting up and until it says reset all user data. select yes. a
broken connection is so unlikely due to the position and connection of
the antenna.
remember give it a few mins to get the first initial signal. this will be like starting a brand new gps up
The best thing is to use a reset button.
!)Raise the antenna
2)Press the reset button.
Please CLICK HERE and refer the pg. no. 58 of the user manual.Everything is explained step by step..
Also once you reset the unit to factory settings you will loose all your data.
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Dear Customer,
Thank you for your recent inquiry regarding yourproduct.
In response to your query, please be advised that it appears to be a common problem . I have called the tech guys and even they r dumbstruck with this problem.
If its under waranty ur replacement cost is $175
Yours sincerely,
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