If the image is blurred on both clean the lens, if it does not fix it then it is probably a faulty lens problem.
A blurred image from a camera is often due to dirty lens or to water inside the lens gear, if it cannot be fixed by cleaning the lens, the whole lens barrel should be taken apart, and the lens cleaned and dried on the inside. If this still does not work it can be a problem with the sensor, but this would be quite uncommon, lens problems are much more frequent.
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