No GPS Signal in TomTom One XL all of a sudden

I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.

Cheers

Holding power button for about 15-20 seconds seemed to reset the unit. GPS is back now.

I had the same problem this weekend. My Tom Tom XL had been working fine for a year or so, then for no apparent reason when I turned it on it said there was no GPS signal. When I went into the screen where you can see the satellite signals, it was reporting about 7 strong signals from satellites!

I pressed the power button for about 20 seconds and the device restarted. As it did so, it made the Tom Tom sound, showed a different screen as it started up, showed the map, then soon found the GPS signal.

Looks like Tom Tom's need a regular reboot to work reliably.

Did a rest on my tomtom xl then hit the signal bars on the screen and on the other screen that shows the battery and signal bars on the right side hit the signal bars angine it should bring you to a configure spott hit configre then pick sec min or deg. then let it sit out in clear view like the middle of the yard for at least ten min till the bars turn dark blue have done this severl times and has worked every time for me cuse the darn thing goes bad so mutch hope this works for you good luck

I have had my GPS (TomTOM One) on Waiting for Signal for 2 weeks now and I finally fixed it.

My symptomtoms (word play) were no signal at open areas, when connected to Tom Tom Home it showed exactly where I was and worked through the PC but when disconnected back to the same thing.

I called Tom Tom CS and nothing, FLash did nothing, factory defaults nothing, and updating did nothing.

What I did:
I charged the unit completely.
I took a paperclip and while off pressed on the reset button at the bottom by SD slot. I held it there for 30 mississippi's.
I did not turn it on after letting go.
I went outside to my car (parked on roof of parking lot) turned it on and set it on my dash vertically.
I left and came back in 1 hour and wallaaaaa. It is working perfectly!

Let me know if this fixes it.
[email protected]

The website says that you have to upload TomTom HOME from thir site and update your GPS signal once a week for optimum signal because the satellites move... the only problem is TomTom HOME seems to be more than a pain to load

This happened when I came back from Brazil...i think when you get an an area where the tomtom has to search for new satellite coordinates or loses the signal for a certain period it has difficulty finding again, so:

Go in to tom tom menu and rerset tom tom to factory setting (in the menu/change preferences/reset to factory settings)

Once you do that it will prompt you that you will lose all your saved favorites and itineraries ( i went ahead and said ok, if not you can write you addresses down before doing this)

Finally after you complete the process of resetting your tomtom probably still won't have a GPS signal. So in the menu/change preference/GPS status you will see a configure option

Select this option and ensure that the radio button is set to degrees and select done

leave tom tom on and allow 5-10 min for it to relocate the signal.

If that doesn't work, hope you bought a warranty :)

If you bought one recently, return it and get a Garmin.
If you are out warranty, download all the fixes. Turn off the unit. Turn it back on holding the power button down until the Tom Tom trademark appears, let it cycle. You might have to do the power up cycle several times. There is no other fix, and by the way this bug will repeat itself. Tom Tom has no fix.

I have had my tom tom one for about 3years with no problems but recently it has lost its gps signal.i have updated it on tom tom website but nothing still happens,can anyone help please

After working perfectly well last night, first thing this morning right when I needed my Tom Tom "NO VALID GPS SIGNAL."  Despite driving into another county with the help of the old fashioned road map - still no luck, still no valid signal.  
This evening I have uploaded all the new updates that appeared in Tom Tom Home, and now i have nearly full signal again.  This worked for mine.  Hope it helps! x

I downloaded all the most recent updates, including the map correction option, then went outside and fiddled about with the configuration of the GPS status. It seems to work best on Degrees (d.d).

No GPS signal in tomtom one XL

Had a GPS signal/no satellites problem on my TomTom One XL, unable to get a signal for three days and really not impressed. TomTom was up-to-date with firmware etc and TomTom help is next to useless so I tried re-setting the unit, changing the satellites, chucking the unit across me cab, shouting at it and nothing! And then just for fun, I placed the unit on it's side on my windscreen and guess what? I now have a complete signal again and TomTom is working fine. I am not an engineer or anything, just a simple HGV driver but now I'm thinking I should be working for TomTom! Give it a try and if it works for you... GREAT!

Hope this helps!

Regards, Pete

I had the same problem; after reading this solutions, I have installed all the updates using tom tom one home but it doesn't work, then I have connected my tom tom one with my lap and tried to access thru my lap using map correction option, then it starts working. I hope this will help you all.

I'm having this exact same issue right now! Nothing seems to be working.

Josh
Bounce Back Castles Ltd
Bouncy Castle Hire Norwich

There maybe a reset button at the back, you'll need a pin to press it, but then it will need the latest software downloaded...

I have gone through 3 GPS's in 6 months. They are TomTom One XL TM units. The first one lasted almose 6 months...since then I have had 2 different new ones sent to me. The 1st one I sent back I had to pay $15 shipping to return it, the next one they sent me an RMA so I didn't have to pay for the shipping.

This 3rd one didn't work right out of the box, so you call the level one techs and they make you run all different basic tests on it which can take up to 3 hrs. The last solution is a reformat of the unit....remember i SAID it was new out of the box? Still won't find a valid signal. So here we go, they are willing to send me another new unit, BUT this time I have to pay the return shipping again.

What kind of **** is that? It didn't work right from out of the box and they expect to have me pay for the return. It's like I'm paying for another unit which may also not work...my wife says I should just throw the unit in the lake and buy a Garmin...I hate to spend money for another but that is probably what I'll do....this is JUNK!

Back up device when it is working if you got fav the touch the screen and factory reset it. then it will work

My Tom Tom XL also lost its GPS signal after 2 months of reliable use.... 2 days later, still no signal... so I tasked my hubby to return it which took a number of days (by which point the battery had died) I asked him to charge it enroute to the retailers to prove upon arrival that it wasnt working and voila! It was working again?! Maybe the flat battery did a reset? But its working fine again now.....bizarre...cant say I have complete confidence!

Same Problem with my "one" Tried all suggestions, firmware updates, etc. My unit is out of warranty and TomTom doesn't service out of warranty units. They give you $50 off a replacement unit, BIG DEAL.
DON"T buy TomTom, get a Gamin. Better service, warranty, reliability.

Having charging problem. sometime tom tom will come on by itself. scary. any suggestions

My tom tom has lost gps signal what can i solve