New pc with windows 7 will not recognize 2nd gen ipod shuffle. It is recognized on all other computers. I tried to reinstall drivers. Also went through steps to find driver on c drive and tried to install. got a device cannot start code 10 message.

you have to authorize it thru itunes should be in the advanced window

Can it charge if you plug it into the usb charger in the wall?

If it can, that means that the inside of the shuffle is ok because it's still making a connection and charging. If not, you'll need to start replacing parts. If it charges, keep reading.

I'll assume your on Windows, so right-click My Computer > Properties > Hardware > Device Manager. Find your iPod (it will be under drives or something like that) right-click it and Uninstall.

Then go to Action (I think) > Scan for new devices and it will re-discover the iPod, and re-load the drivers for it.

connect the USB Connector properly and install Itunes to recognized your IPOD connected itself.
here is the link to download new itunes www.apple.com

download the ipod reset utility
it will rest your ipod to original settings just follow the instruction after you finish the installation

after that open your itunes and it will be recognize

note: there must be no itunes open / media players eg vlc player etc

Try reset utility for the 2nd gen.iPod Reset Utility 1.0.4 for Windows iPod Reset Utility 1.0.3 for Mac

for the 1st. gen.
iPod shuffle Reset Utility 1.0.1 for Mac

Make sure you don't have Windows Vista - if you do, then go to www.apple.com/support for the updated software (you can also download a full user's guide/manual from that website)
The 5 R's are as follows: The 5 Rs: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with iPod shuffle. Try these steps one at a time until the problem is resolved. If one of the following doesn’t help, read on for solutions to specific problems. â Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on again. â Retry with a different USB port if you cannot see iPod shuffle in iTunes. â Restart your computer, and make sure you have the latest software updates installed. â Reinstall iTunes software from the latest version on the web. â Restore iPod shuffle. See “Updating and Restoring iPod shuffle Software” on page 26.
Good luck!
-Tha Mp3 Doctor

I had the same problem. Try the new version as of jul 30th. It worked right up...

HI,
Please try to connect your Ipod in a different Usb port..make sure you check the connection..even i had the same problem for which i downloaded the Itunes software(updated version) and format my IPOD to original settings using the option available in it..Hope it helps you..Thank you!!!..

Hold in play/pause, and then connect to PC

I don't completely understand the "Firweire" reference. The manual (and logic) does not indicate that a firewire connection would work. Plain old USB for this device.

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
http://www.apple.com/support/ipod/five_rs/

If you need more asistance, let me know. Good luck.