My Jennair refrigerator (Model #JCD2389DES) does not stay cold. The freezer is cold but the fridge is room temp. There was a bit of frost inside the freezer. Looked up some advice and was informed that cleaning the coils could help, but not sure how to access. How can I fix this?

To fix up a frosted up vents, I had a control board replaced for $180. Then 6 months later, the bottom freezer frost up AGAIN. rather than dumping more money to fix it, I was about to buy a new fridge, but had a crazy idea: I disconnected the water to the freezer, bought plastic trays for ice cubes for $3 at walmart. Fridge has worked like a charm for 6 months. no signs of frost. Saved $1000's.

Is the condenser fan and evaporator fan working? Is there frost build up on inside back wall of freezer? Either fan nor working would affect the cooling capacity. If there is frost in freezer, you have one or more defrost components (timer, heater, thermostat) bad.

Classic symptom of: the connection passageway between the freezer and the fridge compartment
has closed off - usually due to ice buildup - or something clogging/blocking the passageway.
Your Refrigerator works by releasing cold air into only the freezer, then this cold air passes thru
a passageway into the fridge compartment to cold (but not freeze) the fridge compartment contents.
If this passageway is blocked, then just the freezer works, and cold air never makes it into the
fridge compartment. In the old days, you'd be told to defrost your freezer, since the blockage
was ALWAYS caused by frost buildup. Today, we have frost-free freezers, and your freezer may
simply have too much stuff inside - there has to be some room to allow some air flow around
items in the freezer, and whichever item is blocking the air passage to the fridge compartment -
just move it away from the passageway opening.

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

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heatman101

Tom, you pretty much have it all covered. Make sure both the freezer fan and the fan under the fridge are both running and keep your eye on the inside back wall of the freezer compartment fro any signs of frost build up (possible defrost problem).
Good luck!

check door seals for freezer and fridge. If ok, check frost level in the freezer. Ice present on the back of the freezer panel (evap cover) remove evap cover and check for defrost problem by ohming out heater and defrost thermostat. If both check ok, then test the defrost timer. If this unit new and covered under wty, call a&e factory svc at 1-800-905-9505 for a free repair. consult your owners manual for wty details.

Inside the fresh food compartment there is a defrost timer hidden behind the temp control panel. Sometimes there is a plastic plug over the hole that you need to put a flathead screwdriver in and slowly turn it clockwise. When compressor stops I want you to wait about 25 minutes to see if the refrigerator comes back on by itself without help. If it does I need you to listen inside the freezer compartment for sa sound of crackling or sizzling noise indicating defrost is taking place. Let me know, Sea Breeze

Your condenser where the heat is removed from the refrigeration system may be plugged with dust. The condenser is more than likely located in back of the refrigerator behind a removable panel. Remove the panel and clean it out. Reinstall the panel after you have cleaned the condenser.

Check the back wall of the freezer for frost buildup. If there is frost buildup on the back wall it indicates that there is a problem in the defrost circuit.

Note: The proper term is "More mature individual" , not old.

you have a defrost problem, if SxS ref. most likely bad defrost heaters. They are behind interior back wall. Sounds like you have a GE.

Can you tell where in the unit the buzzing is coming from (top bottom inside outside, etc)? Need a little more information to help.