Kohler 3386-6 Rialto Skylight Round Front Toilet Logo
Posted on Dec 31, 2010
Answered by a Fixya Expert

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Flush is weakening. Toilet paper won"t flush

1 Answer

Barrett Palumbo

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  • Expert 1,772 Answers
  • Posted on Dec 31, 2010
Barrett Palumbo
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Joined: Dec 18, 2010
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Sorry to read about your problem, I hope this helps you out.

i dont think you have toilet issue,

Try this. take a large bucket, like a paint or home depot orange bucket. fill 1/2 way...
put some toilet paper in the toilet. Then pour the water in fast, and see how it flushes. it it does a easy flush then your drain is ok. if its slow, you have a drain issue and not the toilet.

if that the case, then goto the toilet, and clean out all of the little holes, that are around the unit.. where you see the water come out. they can be clogged up. a small type wire like a clothes hanger.

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

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  • Anonymous May 05, 2013

    That's not the problem. The toilet flushes just fine, when it flushes. After letting the toilet sit for an hour or two I come to it and push the plunger and almost nothing happens. I do it again and a bit more action happens. About the 4th time I push the plunget it runs water for a ewhile and then begins to fill as usual, but it takes another one or two flushes before it really works properly. Then, well then it will work great until the next time you leave it alone.

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Brand new Neptune Prague toilet doesn't flush properly and doesn't have enough suction, cloggs with toilet paper. Can be fixed or it sounds like a manufacturing defect?

Raise the level of the water. The dual flush water levels are minimal by design, but need the full flush volume of water. There should be a level line inside the tank, go about a 1/2" above.
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When I flush the water goes down but does not take the paper with it... Help!!! Called sani plus company and they don't know!!!

If the paper isn't flushing, that means it's got too much drag to be carried down with the water. You've got a few options here:

1) Use lower ply paper, as it will be easier to flush
2) Use less paper, or flush after each wipe
3) Improve your toilet to a high rate-of-flow toilet
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Saniplus pump sounds like a jackhammer

I'm glad you asked today, and not 3 months ago!
We also have this model, and ours is hooked to a septic tank, and with a whole lot of trouble, I believe we have your answer.
It is: Toilet paper.
You can pull up the Sani-flush people on line, and they will help you disassemble your unit and clean it. You should find it bound up with a big wad of toilet paper. The newer toilet papers, particularly the softer/gentler/stronger ones, are more glue than paper, and will clog up everything. After our latest go-around a few months ago, we had to go to some stores and buy an assortment of toilet papers, and put samples in glass jars with water, and shake them, to see which would disintegrate, and which stayed together. Because of this, sounds like you will find this the problem. Best not push the motor, or it may burn up, and be quite expensive to fix.
Be blessed,
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I have both a dual flush and a conventional high eff. toilet. the water level on both are set on maximum. but the dual flush won't flush toilet paper in a single fluh. can i change out the complet

Why do you want to change it out just because it doesn't take paper out ? The problem is in your trap. Don't change it unless you just want to. I don't think you can change it over anyway due to design differences.
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Assuming we are talking about a standard flush toilet, it sounds like the internal flush actuator lever is hitting the top of the toilet on the inside. Remove the lid, hold the exterior handle. and carefully bend the lever down a little. Also make sure the lever hasn't slipped or is loose. Put the lid back on try again. Repeat until the toilet flushes with the lid on.
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