Hello,
Welcome to FixYa.
Based on your description "dishwasher when turned on sounds like drain pump is running but water will not enter dishwasher" , it sounds like the emergency overfill switch has been actuated. Here`s what to do and what to look for.
**Turn off the breaker/power at your homes service panel...safety first of course**
Remove the the bottom panel, referred to as a toe panel or kick-plate, essentially the lower service panel shown here...
When you remove the outer toe panel, there will be another small panel which is non finished steel, I find removing that allows much easier access as well.
This panel can be somewhat more difficult as it secures the plastic channeling for the wires but if you observe closely you`ll see it does "snap" out of place...carefully.
Once the panel has been removed check for any obvious signs of water in the base ( the unit has a plastic overfill basin with a float which will actuate an emergency overfill cycle, hence the drain pump runs & runs )
If you don`t see any water in this area, direct your attention to the left in this basin/bottom ( from the front to be sure ) and you should see a device which will resemble a "stir stick" you`d use for coffee etc. it will be a redbosch shu9915uc dishwasher when turned - 5c066c9.jpgtick.
With the aid of a wooden spoon, long screwdriver, or if you can manage to reach by hand, lift it up and down gently and listen for a "click".
If there is no sign of water and you can here the "click" when lifting up and down the float actuater ( red stick ) then turn the machine back on and give it a try before reassembling the toe panel so you can observe for any possible leaks.
Let me know what you find. This is the most likely cause of the symptom you are describing so we can move forward if this doesn`t resolve the issue.
Thanks for choosing FixYa. Good luck.
Regards,
Macmarkus :)
Hi Macmarkus,
Thanks for this suggestion. We have tried the above option, but we are still not able to get the dishwasher to fill with water. Our repair person told us that we should just replace our relatively new machine. We stubbornly believe that a dishwasher should not be a disposable good, so we are trying to fix it ourselves :-) Any ideas?
Thanks!
Does you unit exibit the same behaviour as the above description ? Drain pump running constantly unless door is opened, even when door is open ? Same model number ? I certainly wouldn't replace the Bosch dishwasher due to a potentially and relatively inexpensive repair.
I'll watch for your reply and try to help further in any way I can. Regards,
Macmarkus :)
Thanks for getting back with us. The dishwasher sounds like it is running, but it doesn't spray water. Water collects in it even when it is not running (and even when the power is off), but no water sprays during the cycle. Model # SHU 43 C05UC/ 46. Thanks!
Hi my friend. I am having exactly that problem with my DW. Draining and cleaning the water there makes all good again but after some washes, it comes to the same situation. Do you have a clue why this is happening? What can I look for or do to solve this problem? Thanks in advance. Best regards and have a great 2022
Hi my friend. I am having exactly that problem with my DW. Draining and cleaning the water there makes all good again but after some washes, it comes to the same situation. Do you have a clue why this is happening? What can I look for or do to solve this problem? Thanks in advance. Best regards and have a great 2022
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