When i turn on on screen i see philips logo and after this player just turn off , when i conekting to computer on screen i see ready to disconect and my computer not see this player (i have got vista), i instal ol drivers from cd on my computer stil nothing happend, how i can fixet??

Heh.

When you plug in ANY MP3 player, it will show a general screen saying not to DC or that its charging. As for adding music, check your "My Computer" area, look for removable devices. And please, talk without caps lock on, it makes you look unprofessional, people will read it the same either way.

Hope this helps

well, when my phillips will not go past the go gear screen its got a little lock symbol, which means its locked which means you cant turn it on or plug it into a pc/laptop and if u do it wont do anything that could be your problem.

you may need to install the driver for the computer to recognise the mp3 player (go to control panel, swich to classic view if it isnt already and go to add hardware then follow the onscreen instuctions). 'ready to disconnect' is normal it is just telling you that it is safe to remove the player from the computer. 2 possibilities for turning off: the battery needs charging (connect to computer to do this) or the player is locked. refer to the user manual under controls to find out how to unlock it. as far as i know, as i have a gogear sa1922, there is a slider somewhere on the player to unlock it. hope this helps, solver214!

I have EXACTLY the same problem and it's really bugging me. I'll tell you when I fix mine :D

Install philips device manager suplied inthe cd alongwith the player and use the repair optionto bring back your player to life...

the same thing is happening to me. have you fixed yours yet?

It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

my philips gogear 8 gb will no come up when i connect it to my computer

Sounds like normal behavior to me. It only gives you menu, playback when it is DISCONNECTED fro mthe computer.

reset the gogear pres the power and volume + at same time