Hi,
I really need to know the model number of your Insignia TV and which connections you are using between the Dish box and the TV to give you the correct answer. If you are connecting both cable and satellite, I believe it should be set-up as follows:
1. Connect cable feed to TV
2. Run auto channel scan on "cable" setting
3. Connect Dish box to TV and then try changing the "input" selection.
With the Dish box switched on to a channel number you know, try pressing the "INPUT" or "SOURCE" button on your Insignia TV remote repeatedly until you find the satellite feed. Once you have done so, you should be able to change satellite channels using the Dish remote.
If you need further assistance, please post back with the model number of your TV and details of the connections you are using on the back of the TV.
Regards,
BElectric
OK, please can you do as suggested above. 1. Connect only the cable feed to the TV. 2. Run the AUTO CHANNEL SEARCH from the TV menu with CABLE selected as the TV source. 3. Test the cable channels. 4. Connect the Dish Box to the TV and set the Dish box to a known channel number, then try pressing the "INPUT" button on the Insignia remote repeatedly until you find the Satellite feed. If you have done this and it you still can't get it to work, please let me know which connections you are using on the TV for the cable and satellite inputs. Thanks, BElectric.
Set your TV to "COMPONENT" using the "INPUT" button on the Insignia remote. I think you will find the Satellite feed is on this input. Then try changing channels on the Satellite box using the Dish remote. It's possible that your old TV had a different setup method, but this is the correct setup for your Insignia. Your cable feed (no box) should be connected to the co-axial socket on the back of the TV and tuned using the AUTO CHANNEL SEARCH from the TV menu in "CABLE" mode. The Satellite box should then be connected to the TV using a "COMPONENT" type cable and the input set to "COMPONENT" using the "INPUT" button on the Insignia remote. If you have connected it differently, please let me know exactly how you have connected it.
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The model number is NS-32E570A11
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