Unit stuck on bluetooth firmware update - Garmin Nuvi 360 Bilingual GPS Navigator and Personal Travel Assistant GPS Receiver

You can try and do a forced reset on the unit: Unplug it from the wall, press and hold the iOS and WPS buttons and while pressing these, plug it in. Hold the button for around three seconds and then release. The unit should reset and then you can try and run the firmware update again.

Have you tryed reseting the unit?

also check for a software update
https://buy.garmin.com/shop/store/downloadsUpdates.jsp?product=010-00540-30&cID=137&pID=8578

1. Browse here and install the latest version of WebUpdater:
http://www8.garmin.com/support/collection.jsp?product=999-99999-27

2. Turn on your Nuvi, press view map, press speed, press and hold the middle of the speedometer (the circle that says 0.0mph in it). After five seconds (maybe a bit longer), the engineering menu will appear.

3. Press "Next" five times (once for each page). You will arrive at the "Bluetooth Status" page.

4. Press "Clear". Confirm by pressing "yes".

5. Press "Updt PR". Confirm by pressing "yes".

6. This probably did _nothing_ for you, but to be thorough, I've included the steps.

7. Connect the Nuvi to your computer. Run the webupdater and if the latest version is already detected on your Nuvi, simply proceed and browse the list of further updates.

8. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR skip to step 10 below, otherwise complete your fix with the next step, step 9.

9. If the "Bluetooth Firmware Update..." (or similar text) appears in your list, select this update and agree to term of service, and have the updater load the firmware onto your device. Unplug your device. It should powerup automatically. Power off. Power back on. Your BT should be back in business. Do NOT continue with the next steps. You are done.

10. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR in the list, then you need to remove the offending update that is making WebUpdater believe that your Nuvi is up-to-date.

11. You can access the Nuvi by clicking on "My Computer" and double clicking the Nuvi link.

12. Click the "Garmin" folder.

13. Click the "RemoteSW" folder.

14. DELETE "006B055301.GCD". This file will be one of two GCD files in the directory: <DRIVE>:\Garmin\RemoteSW. The file without the "Date Modified" is the original firmware. The other file is the new firmware that the Nuvi believes is installed. By deleting the newer of the two files, WebUpdater will see that your Nuvi is out-of-date. Return to step 8 to continue your fix.

This should resolve all permutations of this nasty bug.

Did you ever get to the bottom of this? I have the same problem.

To tun it on, U held down the bottom right corner, and pushed the power button to the left for 8-10 seconds, while connected to the computer. It came on without the Bluetooth Firmware update screen. Once turned on, I disabled Bluetooth functionality (I wasn't using this feature, anyway.) I deleted all items in the RemoteSW folder, as advised after doing some reading on various forums, and reinstalled the latest software.

I read that this is an issue that has not yet been addressed by Garmin, and might be avoided by being careful not to turn the unit on and off too quickly. But as to why this occurred in the first place, your guess is good as mine. I had the unit on, and added an address after arriving at my fiance's house. I did not turn it off, but afterwards, the Firmware update screen appeared. This definitely appears to be a serious software glitch, as no device should attempt to upgrade any aspect of the firmware without direct user intervention, IMHO. If similar to doing firmware mainboard BIOS updates, a crash could have wiped the unit and left it totally inoperable, without some way of backing up the ROM memory in advance. Hopefully, a future software update will address this problem. If I had been on a trip and this had occurred, I would have been pretty irate.

have you upgraded the firmware on this unit ?
his firmware update (version 2.0) contains important performance improvements relating to, among other things, boot-up time, Bluetooth connectivity (including certain Blackberry models), iPod Touch (v2.0) compatibility, touch screen response, display brightness, and SD and USB media playback.

Go here http://www.pioneerelectronics.com/PUSA/Support/Navigation/Free+Firmware+Update+2+for+AVIC+F-Series

Please tell me what the version of bluetooth firmware is showing up in your unit. You can access this by pressing the wrench symbol, then the gear symbol, then "about". The latest bluetooth version is v3.4. If it shows up as 0.0, then you need to reflash the bluetooth firmware.

One note: Everytime you update the bluetooth firmware, it erases your pairing information with your phone, so you will have to re-pair your phone with your Nuvi.

Best wishes,
- Jim
SHARCNET-USA

Seems they have been having the identical problem with the 660
Here's a link to the solutions..
http://www.fixya.com/support/t179960-garmin_nuvi_660_bluetooth

The 2 best suggested fixes were probably that you need to reset the garmin ( instructions at link)
Or update the bluetooth software ( Probably the best solution)

Sad that the left hand does not know what the right hand is doing but this is what happens when you have a marketing company in one country having their product made in another... :(

try master resetting the phone or updating the firmware on the treo

The complete solution - user reset is NOT necessary:

Whenever I purchase a new electronic device, the first thing I do is update the firmware. This has me in a bind in this case.

I updated my Nuvi firmware, then my BT firmware.

A few days later, I got the "Enabling Bluetooth" hang. I followed the advice on this page, but "Bluetooth Firmware Update" would not appear in the webupdate list.

1. Browse here and install the latest version of WebUpdater:
http://www8.garmin.com/support/collection.jsp?product=999-99999-27

2. Turn on your Nuvi, press view map, press speed, press and hold the middle of the speedometer (the circle that says 0.0mph in it). After five seconds (maybe a bit longer), the engineering menu will appear.

3. Press "Next" five times (once for each page). You will arrive at the "Bluetooth Status" page.

4. Press "Clear". Confirm by pressing "yes".

5. Press "Updt PR". Confirm by pressing "yes".

6. This probably did _nothing_ for you, but to be thorough, I've included the steps.

7. Connect the Nuvi to your computer. Run the webupdater and if the latest version is already detected on your Nuvi, simply proceed and browse the list of further updates.

8. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR skip to step 10 below, otherwise complete your fix with the next step, step 9.

9. If the "Bluetooth Firmware Update..." (or similar text) appears in your list, select this update and agree to term of service, and have the updater load the firmware onto your device. Unplug your device. It should powerup automatically. Power off. Power back on. Your BT should be back in business. Do NOT continue with the next steps. You are done.

10. If "Bluetooth Firmware Update..." (or similar text) DOES NOT APPEAR in the list, then you need to remove the offending update that is making WebUpdater believe that your Nuvi is up-to-date.

11. You can access the Nuvi by clicking on "My Computer" and double clicking the Nuvi link.

12. Click the "Garmin" folder.

13. Click the "RemoteSW" folder.

14. DELETE "006B055301.GCD". This file will be one of two GCD files in the directory: <DRIVE>:\Garmin\RemoteSW. The file without the "Date Modified" is the original firmware. The other file is the new firmware that the Nuvi believes is installed. By deleting the newer of the two files, WebUpdater will see that your Nuvi is out-of-date. Return to step 8 to continue your fix.

This should resolve all permutations of this nasty bug.