Sony Reader Touch PRS-600 Logo

Related Topics:

Posted on Jul 02, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My sony reader prs 650 is saying device locked, but when i enter my unlock pin nothing happens, it doesnt unlock. i have tried the reset button. I had been charging it on a friends computer via usb cord (with the device unlocked) then after about an hour charging i unplugged it and put the lock device back on. Next time i went to use it, the problem occurred - it wouldnt unlock. I have been using the same unlock pin code for months now.

1 Answer

Russ Hill

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Sony Master 4,057 Answers
  • Posted on Jul 02, 2017
 Russ Hill
Sony Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Oct 22, 2012
Answers
4057
Questions
10
Helped
1177815
Points
12696

You should not use other peoples computers to charge anything that has a processor or memory like the reader does.improper ejection from a pc/laptop can damage the software or hardware on the device, unlocking the device on the pc opens up a portal so the pc uses the device. this can damage the device if its not ejected properly. i.e ejecting the device though the pc. this stops the pc using the device safely so you can unplug it. you probably have corrupted a file on the reader. Im not to sure if sony still do the repair software for a pc to fix the device they used to on windows 7, if they still do it might be worth downloading the software and seeing if it can fix the device. all the best in your problem.

4 Related Answers

Anonymous

  • 89 Answers
  • Posted on Jan 26, 2010

SOURCE: forgot my sony prs 600 4 digit device lock code.

If you forget the device lock code, please contact Sony at 1-866-962-7669 (for US Customers), 1-877-899-7669 (Canada Customers).

Ad

Anonymous

  • 89 Answers
  • Posted on Feb 09, 2010

SOURCE: computer will not recognize prs600 when you plug

When this situation occurs, the Reader will not appear in the left pane of the Reader Library software or the Reader Library may shut down when connecting the Reader to the computer. Follow these steps to resolve this issue.
IMPORTANT: Before starting this or any troubleshooting procedure, verify that the Portable Reader has been updated with the latest firmware version and that the latest version of the Reader (eBook) Library software is installed on the computer. The latest firmware and software is available at the Sony Support Web Site.
NOTE: Because each of these steps represents a possible solution to this issue, open the Reader (eBook) Library software and connect the Reader to the computer after completing each step.

  1. If the reader is not recognized by the library software, close the software, re-open it and then check the connection status again.
  2. Verify that the Reader is turned on and is not locked.
  3. Verify that the Reader battery has an adequate charge.NOTE: If the Reader battery is discharged, allow the battery to charge for at least one hour before attempting to connect the Reader to the Reader (eBook) Library software.
  4. Verify that the USB cable is properly and securely connected to the Reader and the computer.NOTE: The USB cable should be connected directly to the computer. Connecting the Reader using a USB hub or extension cable is not supported.
  5. Verify that the Reader displays the USB connection indicator in the upper-right corner of the screen.
  6. Remove any Memory Stick® media or SD media in the Reader.
  7. Disconnect the Reader from the computer, close the Reader library software and restart the computer.
  8. With the Reader disconnected from the computer, perform a hard reset.
  9. With the Reader connected to the computer, uninstall and reinstall the Sony Reader USB driver.
  10. Install the Reader library software on a different computer and connect the Reader.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. Follow the below link to get it serviced: http://eservice.sony.com

Anonymous

  • 3 Answers
  • Posted on Dec 25, 2010

SOURCE: how do I download music to my sony reader prs 650

Personally, I find the Digital Library interface for Sony is slow, cumbersome and irritating.

I found the quickest and easiest way to get files on to the e-reader is to load any files you want to use on to a SD flash memory card on your PC. Then, make sure your e-reader is totally switched off, not just in "Sleep" mode. To do this slide the "Off" switch over and hold it for 2-3 seconds and confirm "Yes" when asked. Then insert the SD card in the e-reader. When you power up the reader again you will find the files show up in menu system of the reader.

Testimonial: "Thank you.I'm new to this and find the instructions that come with these things very confusing. "

shajanrs

Shajan RS

  • 890 Answers
  • Posted on Jan 12, 2011

SOURCE: my sony ereader prs-650 is

The Sony Reader used a special type of display; the LCD can retain an image without having power. It takes power while changing the pages. In most of the cases, if the power is fully discharged, the LCD will keep the last image that was displayed it makes an impression that the Reader is frozen. However, the Actual thing is, the screen retains the last image on the screen and there is no power to change the pages. These type of situations can be resolved by charging the Reader sufficiently.


Each step in my solution is a possible resolution. Hence I suggest that you perform each step and check the operation.


Charge the battery fully by connecting to a computer or by using a compatible AC Adaptor. It may take a few minutes (up to 15 minutes) to display the charging symbol if the Reader is fully drained in its last use.


Once the reader is charged fully (at least 45 minutes), slide the power button to turn ON.


Perform a soft reset. We can perform a soft reset by pressing the reset button on the Reader.


After the RESET button has been pressed, slide the POWER switch to activate the Reader device again. If the Indicator light next to the power button on the Reader device is yellow, the unit is attempting to start up. If this is the case, allow it a few moments to complete startup.
If the Reader is still not charging up properly, connect the Reader to computer or AC Adaptor and then press the reset button.




Disconnect the Reader device from the computer (if applicable) and then slide the POWER switch to activate the Reader device. Check if the Indicator light next to the power switch on the Reader device is yellow (indicating it is turning on) and if the unit is responding


If the unit is still frozen, connect it again to the computer or AC adapter and while connected, check if the Indicator light next to the power switch on the Reader device is red . If this light is red , allow the Reader device to charge for one hour so there is sufficient charge for troubleshooting.


If the issue persists, perform a hard reset to resolve the issue. Please follow the steps to perform a hard reset:


shajanrs_7.jpg


Under certain circumstances, moisture condensation can occur. Moisture condensation can be caused by moving the Reader device between temperature extremes or if the Reader device has come in direct contact with moisture. If you suspect moisture as the cause, allow the Reader device to sit for a few hours before attempting to turn it back on

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

When I turn my sony reader on the touch screen will not work, i can not get my book to reload. i was in the middle of reading and jsut froze. i tried recharging and still nothing.

Have you tried resetting your device (reset button is very small on the bottom - use a paperclip end or pen tip to reset it)? I had to do that, and it took a bit to reload, but was up and working fine after that. Be sure that your device is charged prior to resetting and disconnected from your computer.
tip

Sony ebook Reader is Frozen, Not charging

The Sony Reader used a special type of display; the LCD can retain an image without having power. It takes power while changing the pages. In most of the cases, if the power is fully discharged, the LCD will keep the last image that was displayed it makes an impression that the Reader is frozen. However, the Actual thing is, the screen retains the last image on the screen and there is no power to change the pages. These type of situations can be resolved by charging the Reader sufficiently.
Each step in my solution is a possible resolution. Hence I suggest thatyou perform each step and check the operation.
  1. Charge the battery fully by connecting to a computer or by using a compatible AC Adaptor. It may take a few minutes (up to 15 minutes) to displaythe charging symbol if the Reader is fully drained in its last use.
  2. Once the reader is charged fully (at least 45 minutes), slide the power button to turn ON.
  3. Perform a softreset. We can perform a soft reset by pressing the reset button on the Reader.
  4. After the RESET button has been pressed, slide the POWER switch to activate the Reader device again. If the Indicator light nextto the power button on the Reader device is yellow, the unit is attempting to start up. If this is the case, allow it a few moments to complete startup.
  5. If the Reader is still not charging up properly, connect the Reader to computer or AC Adaptorand then press the reset button.
  6. Disconnect the Reader device from the computer (if applicable) and then slide the POWER switch to activate the Readerdevice. Check if the Indicator light next to the powerswitch on the Reader device is yellow (indicating it is turning on) and if the unit is responding.
    If the unit isstill frozen, connect it again to the computer or AC adapter and while connected,check if the Indicator light next to the power switch on the Reader device is red. If this light is red , allow the Reader device tocharge for one hour sothere is sufficient charge for troubleshooting.


    If the issue persists, perform a hard reset to resolve the issue. Please follow the steps to perform a hard reset:

    shajanrs_3.jpg


    Under certain circumstances, moisture condensation can occur. Moisture condensation can becaused by moving the Reader device between temperature extremes or if theReader device has come in direct contact with moisture. If you suspect moistureas the cause, allow the Reader device to sit for a few hours before attempting to turn it back on.








Reader is frozen, PRS650 frozen, image stayed in PRS650, Help to reset PRS 650. RESET PRS650. how to reset PRS-650. Hard reset PRS650. How to perform a hard reset for PRS 650. PRS650 freeze, PRS-650 frozen.PRS-650 is not charging, does not turn on PRS 650, PRS650 is not turning ON. PRS-650 does not charge.
2helpful
1answer

Prs 350 not responding to anything. tried power switch, soft reset button, and connecting usb cable. stuck on page of book i was reading.

Welcome to Fixya

Try to reset the device. Reset the Reader by pressing the RESET hole with a small pin or clip. After 5 seconds, slide the POWER switch to restart the Reader. The content and settings stored on the Reader are not affected by resetting.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Jul 31, 2011 • Sony PRS350
0helpful
1answer

My daughter reset the device lock on my prs 600 and does not remember the code. Can it be reset?

Hi jaimbry!

To unlock the Reader you will need to do a "Hard Reset", unfortunatelly this will delete all content on the device.

Here are the steps:

1. Disconnect the Reader
2. Hit the Reset button at the bottom of the Reader
3. While the reader shows 'Opening Book...' press and hold the 'Back' button and the 'Volume Up' (+) both at the same time until reset all appears
4. Once you do that you will get a confirmation saying that all content will be removed icon_e_sad.gif you just tap to accept

http://digialreader.freeforums.org/forgot-4-digit-password-prs600-t8.html

GoodLuck!
eBookBoy
http://digialreader.freeforums.org
1helpful
1answer

DI've broken my PRS600 and just bought PRS650. How do I deregister my 600 and register my 650 so I can download pre purchased books from my Reader Library.

Hi,

To deauthorize the PRS600 it must be connected to the computer, I understand that the reader broke, so the only option will be to contact Sony to remove the device.

To authorize your new PRS650 just connect the unit to the computer and sign in to your account, you will be prompted to a message that says that a new device have been detected, now its the time to click th "Authorize" button

=)

GoofLuck!

eBookBoy
http://digialreader.freeforums.org
81helpful
2answers

My Sony reader prs-600 is frozen. The reset button doesn't do anything. How do I unfreeze it? A part of my screen still works, but a big part doesn't. What can i do?

Try holding the reset for 5-10 seconds, then flip the power switch quickly, three times. If this doesn't work, check the light next to the power switch. If it is flashing yellow, follow the same process. It might take up to three tries.
3helpful
3answers

My reader PRS-600 is stuck on a page

press the reset button on the bottom. it might take a couple minutes to reset, but it always helps mine.
2helpful
1answer

Forgot my sony prs 600 4 digit device lock code. how do i reset it?

If you forget the device lock code, please contact Sony at 1-866-962-7669 (for US Customers), 1-877-899-7669 (Canada Customers).
Not finding what you are looking for?

465 views

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...