Brand new camera, unable to take any pictures. Internal memory is full. Even when we put a mmory card in place, still thinks internal memory is full. Why doesn't the camera use the memory stick to save pictures to?

Probably camera has it's own memory & it is full.
Look under settings for option to switch to SIM card for picture storage.

Brenda, Although I only have a little to go on, I'll give it a try.
(only brand, not model)
Olympus camera's do have an internal memory, but just for a limited amount of pictures. When your camera says Memory full, this internal memory is full. You can place a memory card, or free memory, by deleting pictures. But don't delete a picture before you are sure you saved the picture on the computer or some other media.
If you want a memory card, check what type of card goes into your camera. When you place a memory card in the camera it has to be formatted (check the manual) but NEVER format a memory card, when you have any pictures in the internal memory, because you could loose all the pictures in the internal memory too.

Are you sure that isn't "internal" memory card is full message?

Sometimes, when "internal memory card is full" there is no more space in the camera's internal memory. Your camera has 16 MB of internal memory. The number of pictures you can store depends on the picture size setting you have selected on your camera. Keep in mind that the camera always uses internal memory, even if a card is installed (auto default).

If really, the problem is in the "SD memory card", I suggest make some backup all files and reformat the SD. Try formatting it in the camera, there should be a process in your owners manual for doing this; donw formatted SD in your computer, isn't good.

Hope helps.

The internal memory is the memory built into the camera, not the memory you put in with a memory card. This internal memory is rather small. If it is completely full, it will stop your camera working even with an empty memory card.

Take the card out of the camera, and delete some of the photos on the internal memory before you put it back in.

Apparently, you used the internal memory before putting in the memory card. Now the camera only wants to use the internal memory. Here's the fix...with no card in the camera, go into the menu and find "format"...follow the on-screen instructions to erase the internal memory. Then, insert the memory card. If this is a new card, you will need to format it in the camera, too. If there are any pics on it, download them first using a card reader if necessary, because the card will be completely erased.

Your internal memory is separate from your memory card. Think of it as two folders, the internal memory cannot be removed, and the memory card is one you can take with you. You can put new memory cards in it all day, the internal memory will still have pictures in it. You may wish to consider copying all internal memory to the memory card. To do this, make sure your camera has a memory card in it. View pictures on your internal memory, then from the menu option select 'copy all images to external memory.' In doing this, all of your photos will be moved, you can then clean out your internal memory by deleting everything/formatting it. :)

if your planning on taking pictures with the new card you got you have to switch from internal memory to the card in the cameras settings

Check to see if in your settings you are putting the pictures onto the memory card or the cameras internal memory. If there is no internal memory, then I guess that's no help. Also check to see if the card is write protected (a little switch on the side of it).

Go into review, and then menu. Go to image storage and then set "auto" or memory card. You may have it set to store your images in the internal memory.

Hey bet10,
A brand new camera should not come with any images stored in the internal memory, and you should not be getting this message. It is true that if the internal memory is full and there is no memory card inserted the camera should not allow you to take any images since it has no where to store them. I would try formatting the internal memory by following the directions on page 84 of your camera manual. I have included a link to a PDF download of your camera manual in case you need it. I will say that digital image files are usually rather large and your internal memory is rather small, and I would suggest investing in a memory card if you already haven't. I hope this helps!

http://www.fujifilmusa.com/shared/bin/J10_E.pdf

Sincerely,
Allan
Go Ahead. Use Us.