Here is a video to show you how to remove the agitator.
SOURCE: Whirlpool Ultimate Care II washing maching but will not spin.
lid switch is bad chance are you can by pass this by removing the timer header and crossing the outer wire on the lid switch that it mounted closest to the lid not the power cord this will tell you if you need a switch
SOURCE: remove agitator on a whirlpool ultimate care II washer
have you look at the center of the agitator? after you remove the dispenser.
there i s a bolt there that you have to remove before pulling the agitator at the top.
tnx 4 using fixya,
drcool
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